Senior Infrastructure Specialist

Avangrid; City of Rochester (NY); On-site; USD 96,000 - 121,000; Full time

Benefits offered by this job

Bonuses

401(k) match

Health benefits

Tuition reimbursement

Career development

Job summary

Rochester Gas & Electric Corp is seeking a Senior Infrastructure Specialist to lead and support OSG infrastructure operations in our New York region. You will work with internal teams and vendors to design, implement, and maintain secure, resilient infrastructure for critical OS&C assets.

The role requires strong networking and security expertise, experience with SD-WAN and firewall technologies, and a commitment to regulatory and change-management processes.

Qualifications

• Education: BS/BA in Business, Computer Science, or other technical discipline.
• Will consider additional years of relevant experience and/or related technical certifications in lieu of degree requirement.
• Experience with networking protocols and security controls is required.

Responsibilities

• Respond to incidents, tasks and requests to meet SLAs.
• Collaborate with clients, suppliers, and project teams to design and support technical solutions.
• Plan and implement changes to infrastructure environments for improvements or projects.
• Maintain security controls and regulatory compliance for critical SCADA systems.
• Provide 24x7 on-call support and mentoring to team members.

Skills

Network infrastructure

Security technologies

SD-WAN

NAC

Education

BS/BA in Computer Science or related field

Tools

Checkpoint

Cisco ASA

Palo Alto

Cisco Nexus

Packet capture tools

Job description

Position Information

Job Title: Senior Infrastructure Specialist

Location: Binghamton, NY or Rochester, NY

Pay Range: $96,400 - $120,500

Schedule: Office, 5 days

Purpose

Job Description:

Definition, maintenance, and support of Operational Smart Grids (OSG) infrastructure operational policies, standards, best practices, procedures, tools, and projects in support of efficient, resilient, and secure operations of OSG supported applications and facilities.

Directly works within technical teams and external vendors to provide operational support for a diverse set of operational enterprise services. Monitor operational performance to identify opportunities for improvement. Align the operational requirements with relevant global/corporate operational requirement(s), security framework(s) and/or associated regulatory compliance.

Must also be a self-starter/motivator for accomplishing tasks and have the ability to work without supervision.

Key Responsibilities

• Provide timely responses to all incidents, tasks and requests assigned to meet Service Level Agreements.
• Work with internal clients, suppliers/contractors, project teams and other technical staff to identify, design and support technical solutions.
• Design, plan and implement changes to the environment for improvements or projects.
• Provide maintenance of infrastructure technologies following the change management process.
• Lead the technical implementation plans in support of infrastructure technologies.
• Lead the evaluation, selection, and testing of hardware and software products.
• Maintain regulatory compliance under NERC/CIP guidelines.
• Maintain high-quality security controls surrounding the critical SCADA systems.
• Perform/coordinate special assignments from OSG Infrastructure Management.
• Provide 24x7 on call support.
• Provide professional and technical mentoring for team members.

Key Technical Working Skills

• Organizational expert within network infrastructure, operations & security subject areas In-depth knowledge of professional standards and trends within area of expertise. Proficiency in multiple security technologies, including network security, NAC, Micro segmentation, network security architecture. Experience with Network Access Control deployment in a large enterprise.SD-WAN and other tunneling\encryption transport technologies desired. Network Security Automation and DevOps experience is a plus. Strong Routing and Switching experience (BGP, OSPF, VPC, vain traffic engineering, Multicast, etc.) is required for assisting in troubleshooting and interactions with other team members.
• Note: The above Key Responsibilities/Duties are not intended to be all inclusive. Employees in this position may be required to perform other related aspects of the job not listed above or listed under Purpose/Major Objectives as assigned by the supervisor. Must possess ability to deal collaboratively, diplomatically, and successfully with customers, co‑workers and other professional colleagues, managers, and staff. Must be able to work effectively in a team environment, as well as work independently with limited supervision. Must have excellent problem‑solving skills while providing first class customer service. Requires outstanding oral and written communication skills. Each employee must accept responsibility for their own safety and health as well as the safety and health of their fellow employees

Qualifications

Education: BS/BA Degree in Business, Computer Science, or other technical discipline. Will consider additional years of relevant experience and/or related technical certifications in lieu of degree requirement.

Required Experience

Networking, Networking protocols, Experience with Dynamic routing protocols (BGP, OSPF) on firewall hardware, familiarity with firewall technology (Checkpoint, Cisco ASA, Palo Alto), Security tools, scripting. Experience with SDN and load balancing (Associated certifications are preferred). Virtual Switching experience with Cisco Nexus Technology is plus. Extensive experience with Packet Capturing software is a must (4+ years)

Other Experience

Position requires a minimum of seven (7) years’ experience working with infrastructure solutions in an enterprise environment. Position requires professional experience with more than one of the following areas: Data Center Operations, Disaster Recover/Business Continuity Planning & Execution, Security & Compliance Management, Fundamental understanding of UNIX Operating Systems (OS), Linux OS, Microsoft OS, VMware, Citrix is a plus.

What We Offer

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career‑advancement pathways

For more information, please visit: Benefits - Avangrid

Company

ROCHESTER GAS & ELEC CORP

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date

November-18-2026