Senior Infrastructure Architect — Enterprise Observability and Automation

Engg; Spring (TX); On-site; USD 131,000 - 205,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Parental leave

Job summary

HP, Inc. is seeking a Senior Infrastructure Architect to own the architecture, implementation, and operational ownership of enterprise observability, monitoring, and automation platforms across its global IT environment.

You will bridge infrastructure, cybersecurity, and governance teams, lead platform migrations, and define standards for alerting, dashboards, and ITSM integrations, while ensuring security and compliance across 5,000+ servers.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience.
• 10+ years in enterprise infrastructure architecture, monitoring/observability, or platform engineering.
• Proven experience with governance, SOX compliance, ITGC controls, and audit processes.

Responsibilities

• Own enterprise monitoring and logging platforms (Datadog, Splunk) including governance and roadmaps.
• Lead platform migrations, architecture design, and data ingestion models across large environments.
• Define standards for alerting, dashboards, and ITSM integrations (ServiceNow).
• Oversee security reviews, RBAC/SSO integration, and secrets management.

Skills

Observability

Monitoring

Automation

Security & SOX

Governance

Communication

Incident management

Vendor management

Cloud platforms

RBAC/SSO

Education

Bachelor's degree in CS/Engineering/IS

Tools

Datadog

Splunk

Ansible

PowerShell

ServiceNow

AWS

Azure

Job description

Senior Infrastructure Architect — Enterprise Observability and Automation

Senior individual contributor responsible for the architecture, implementation, and operational ownership of enterprise observability, monitoring, and automation platforms across HP's global IT environment. This role modernizes infrastructure visibility capabilities while ensuring operational stability, security, and compliance. Serves as a technical and operational bridge between infrastructure engineering, cybersecurity, SOX/compliance stakeholders, automation teams, and external technology partners — leading complex initiatives such as platform migrations, enterprise integrations, and governance enablement.

Responsibilities

Enterprise Observability and Monitoring Application owner and senior technical authority for enterprise monitoring and logging platforms (Datadog, Splunk), including platform governance, roadmap alignment, and operational oversight. Lead enterprise-scale monitoring platform migrations, including architecture design, agent strategy, data ingestion models, vendor coordination, and deployment across 5,000+ servers. Define standards for alerting, dashboards, observability data quality, and integration with ITSM platforms (ServiceNow). Design and manage multi-org Datadog architecture, including org structure, RBAC, SSO/SAML, secrets management, and cybersecurity compliance. Oversee SNMP-based monitoring of storage and network devices, including device profiling, syslog/event integration, and NetFlow collection.

SOX Compliance and IT Governance

SOX control owner for enterprise monitoring applications — approve monthly reviews, participate in internal/external audits (EY), and maintain ITGC/SOX compliance. Provide audit evidence, walkthrough documentation, and coordinate with auditors on logging, access management, and change management controls. Review and approve technical designs for compliance-driven logging use cases, including SOX audit logs and security visibility. Participate in the App Owner Community for SOX, staying current on IGA, ITAC evidence, and PUAR activities.

Operational Leadership and Incident Escalation

Serve as a senior escalation point for monitoring and observability-related incidents, coordinating troubleshooting across internal teams and external vendors. Lead root-cause analysis and remediation efforts for complex ingestion, alerting, or platform stability issues. Balance operational stability with ongoing platform evolution and cost optimization.

Vendor and Stakeholder Management

Manage relationships with external vendors and implementation partners (RapDev, Wipro), including escalations, resource availability, and contract deliverables. Coordinate with cybersecurity and identity teams on security reviews, MFA/SSO integration, and secrets management architecture. Lead steering committee meetings with senior leadership to align on platform strategy, budget, and cross-organizational adoption.

Education and Experience

Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience. 10+ years of experience in enterprise infrastructure architecture, monitoring/observability, or platform engineering. Proven experience operating in large, complex IT environments with strong governance and compliance requirements.

Technical

• Enterprise monitoring and logging platforms (Datadog, Splunk, or equivalent)
• Infrastructure observability: metrics, logs, events, alerting, dashboards, and ITSM integrations (ServiceNow)
• Server, network, and platform monitoring; agent-based and agentless architectures
• Infrastructure automation tools (Ansible, PowerShell, scripting)
• Cloud platforms (AWS, Azure) and hybrid infrastructure environments
• RBAC, SSO/SAML, secrets management, and enterprise security architecture
• Governance and Leadership
• SOX compliance, ITGC controls, and audit processes
• Change management, CAB governance, and release processes
• Incident management and escalation leadership
• Vendor management with implementation partners and service providers
• Strong written and verbal communication across technical and executive audiences
• Impact & Scope
• Impacts large functions and leads large, cross-division functional teams or projects.
• Complexity
• Provides highly innovative solutions to complex problems within established policy.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $130,700 to $205,200 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/])

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job

Job - Engineering Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a pr