Senior Infrastructure Analyst – Hybrid | Automation & Projects

M&T Bank Corporation; Buffalo (NY); Hybrid; USD 75,000 - 124,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

M&T Bank Corporation in Buffalo, NY, is seeking an Infrastructure Analyst for a hybrid role, four days onsite with one day remote per week. You will oversee installations, configurations, and maintenance of systems hardware and software while ensuring compliance with risk and regulatory standards.

Responsibilities include handling help desk escalations, creating dashboards and SOPs, leading project work, and coaching junior staff in processes and technologies as needed.

Qualifications

• Strong written and verbal communication skills.

Responsibilities

• Respond to and resolve help desk escalations.

Skills

Communication skills

Detail-oriented

Customer focus

Team collaboration

Education

Bachelor’s degree in a technology-related field

Tools

Microsoft Intune

ServiceNow

Mobile Device Management

Jira

Power BI

Copilot

Job description

M&T Bank Corporation in Buffalo, NY, is seeking an Infrastructure Analyst for a hybrid role, four days onsite with one day remote per week. You will oversee installations, configurations, and maintenance of systems hardware and software while ensuring compliance with risk and regulatory standards.

Responsibilities include handling help desk escalations, creating dashboards and SOPs, leading project work, and coaching junior staff in processes and technologies as needed.