Senior Information Designer/Graphic Designer

LINK; Charleston (SC); On-site; USD 93,000 - 126,000; Full time

Benefits offered by this job

Internet/cell stipend ($100 monthly)

Commuter stipend ($150 monthly)

LINK-sponsored healthcare benefits (M,

Short Term Disability Insurance

401K with employer contribution up to

11 Federal Holidays per year

15 days of PTO per year

Paid Holiday Time Off (Christmas Eve –

Annual bonus plan participation

Annual profit sharing participation

Learning and Development reimbursement

LINK-owned MacBook Pro and peripherals

Job summary

LINK is actively seeking a Senior Information Designer in Charleston, SC to translate concepts into compelling visual products—infographics, charts, diagrams, and prototypes—for complex information across federal and related sectors.

You will apply human-centered design principles, collaborate with strategists and researchers, and lead client engagements to create intuitive visual systems for print and digital formats, while managing multiple projects under tight timelines.

Qualifications

• Bachelor of Arts in Graphic Design, UX Design, Visual Journalism, Visual Communications, or a related field.
• 10+ years of experience in graphic design or a related role.
• Top Secret Clearance with SCI required.
• Strong expertise in information design and visual storytelling with data to deliver impactful solutions.
• Well-versed in design areas (e.g., experience design, brand development, information design, graphic design) to propose best solutions.
• Highly motivated to solve end-user challenges, meet stakeholder needs, and achieve business goals.
• Exceptional organizational skills, able to manage multiple projects simultaneously while maintaining accuracy.
• Capable of meeting deadlines and adapting to changing requirements.
• Comfortable navigating ambiguity and able to lead clients and teams to clarity around requirements.
• A bias towards positivity, openness and supporting others

Responsibilities

• Develop high-quality, visually engaging deliverables such as infographics, charts, diagrams, wireframes, prototypes, dashboards, briefs and presentation visuals.
• Translate dense, technical or ambiguous information into structured, accessible and visually compelling formats.
• Create visual systems, frameworks, and narratives that support strategy, research and decision making.
• Produce materials optimized for both print and digital environments.
• Apply human-centered design principles to every stage of the design process, from understanding user needs to testing visual solutions.
• Collaborate closely with strategists, researchers, and subject-matter experts to ensure visuals reflect real user needs and client goals.
• Iterate rapidly based on stakeholder feedback data insights and testing.
• Understand client challenges and translate them into clear, tailored visual artifacts that drive clarity and alignment.
• Work with the strategist to engage with client to define goals, clarify requirements, gather inputs and present design solutions.
• Work efficiently under tight timelines and shifting priorities.
• Support the development of templates, visual standards, and repeatable

Skills

Information design

Visual storytelling

Graphic design

Project management

Client leadership

Ambiguity navigation

Education

Bachelor of Arts in Graphic Design/UX Design/Visual Journalism/Visual Communications or related field

Job description

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories.

Let us be your partners in change.

Location

We are actively hiring in the Charleston, SC area.

About the Opportunity

LINK is actively seeking an Senior Information Designer to join our dynamic team, where we collaborate with clients across a wide range of industries to create impactful visual stories that communicate complex ideas. You will be responsible for translating concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams, to effectively convey both quantitative data and abstract ideas in print and digital formats.

This is an exciting opportunity for a creative professional to apply human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions. You will work closely with both internal teams and clients to understand their needs, develop intuitive information hierarchies, and create designs that support their goals.

Qualifications

• Bachelor of Arts in Graphic Design, UX Design, Visual Journalism, Visual Communications, or a related field
• 10+ years of experience in graphic design or a related role
• Top Secret Clearance with SCI required
• Strong expertise in information design, with a passion for creating visual stories and working with data to deliver impactful solutions
• Well-versed in a variety of design areas (e.g., experience design, brand development, information design, graphic design) to propose and develop the best solutions for each project
• Highly motivated to solve end-user challenges, meet stakeholder needs, and achieve business goals
• Exceptional organizational skills, able to manage multiple projects simultaneously while maintaining accuracy and attention to detail
• Capable of meeting deadlines and adapting to changing requirements
• Comfortable navigating ambiguity and able to lead clients and teams to clarity around requirements
• A bias towards positivity, openness and supporting others

Responsibilities

Visual Design and Information Products

• Develop high-quality, visually engaging deliverables such as infographics, charts, diagrams, wireframes, prototypes, dashboards, briefs and presentation visuals
• Translate dense, technical or ambiguous information into structured, accessible and visually compelling formats
• Create visual systems, frameworks, and narratives that support strategy, research and decision making
• Produce materials optimized for both print and digital environments

Human-Centered Design and Problem Solving

• Apply human-centered design principles to every stage of the design process, from understanding user needs to testing visual solutions.
• Collaborate closely with strategists, researchers, and subject-matter experts to ensure visuals reflect real user needs and client goals
• Iterate rapidly based on stakeholder feedback data insights and testing

Client and Stakeholder Collaboration

• Understand client challenges and translate them into clear, tailored visual artifacts that drive clarity and alignment
• Work with the strategist to engage with client to define goals, clarify requirements, gather inputs and present design solutions
• Work efficiently under tight timelines and shifting priorities
• Support the development of templates, visual standards, and repeatable

Work Schedule

• Onsite schedule, 3-5-days per week
• Full time, 40 hours per week
• Some travel required to attend relevant events and conferences, and participate in LINK team events

Salary

We’re committed to providing competitive compensation, including locality adjustments based on the Charleston, SC area. The base salary range for this position is $93,000-$126,000. Your final offer will reflect your experience, qualifications, and geographic location.

Benefits

• $100 monthly internet/cell phone stipend
• $150 monthly commuter stipend for eligible participants
• LINK sponsored healthcare benefits including medical, dental, vision
• Company-paid Short Term Disability Insurance
• 401K with employer contribution of up to 4%
• 11 Federal Holidays per year
• 15 days of Paid Time Off (PTO) per year
• Paid Holiday Time Off (Christmas Eve through the New Year)
• Annual bonus plan participation
• Annual profit sharing participation
• $2,000 Learning and Development program reimbursement
• Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard

LINK is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable state, local, and federal law. If you are unable to complete this application due to a disability, contact Human Resources to ask for an accommodation or an alternative application process.