Senior Implementation Engineer (Remote)

Stryker; Milwaukee (WI); A distancia; USD 78.000 - 168.000; Jornada completa

Descripción de la vacante

Stryker is seeking a technical services professional to integrate Vocera with hospital systems, train customer staff, and optimize operations. You will work with clinical leads to map workflows and design data solutions to meet clinical and technical needs.

The role emphasizes cross-functional collaboration, secure handling of medical data, and delivering clear project updates to stakeholders. Prior healthcare IT interoperability experience is preferred.

Formación

• Bachelors in Computer Science or related technical field
• Minimum 2 years of relevant experience in a customer-facing technical services or support

Responsabilidades

• Integrate Stryker’s Vocera solution with external systems such as phone, nurse call, monitoring, EHR and messaging middleware
• Transfer knowledge to customer staff and train system administrator and help desk
• Create test plans, troubleshoot customer environments, optimize Vocera performance
• Collaborate with clinical leads to collect workflow requirements and architect a clinical/technical database
• Coordinate activities with internal cross-functional teams
• Communicate project status to stakeholders clearly and timely
• Observe security measures to safeguard information against unauthorized access or damage
• Protect the security of medical or sensitive records and maintain confidentiality

Educación

Bachelor's degree in Computer Science or related technical field

Herramientas

HL7 integrations

VMware vCenter

Nagios

Zabbix

Ansible

TCP/IP networking

Citrix ADC/NetScaler/F5 BigIP

End-to-end testing

Nurse call/patient monitoring integrations

Descripción del empleo

What you will do:

• Integrate Stryker’s Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware
• Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions; train the customer system administrator and help desk staff
• Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system
• Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements
• Coordinate activities effectively with internal cross functional teams
• Effectively communicate project status to stakeholders in a timely, consistent, and clear manner
• Observe security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.
• Protect the security of medical or sensitive records to preserve their confidentiality

What you need:

Required

• Bachelors in Computer Science or related technical field
• Minimum 2 years of relevant experience in a customer-facing technical services or support

Preferred:

• Demonstrated ability with HL7 integrations or healthcare IT interoperability
• Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers
• Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus
• Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC; NetScaler or F5 Big IP)
• Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems
• Prior experience integrating nurse call and/or patient monitoring systems
• Ability to deploy technology in the healthcare market is highly desired

United States of America Pay Ranges:

• USN: $77,700 - $129,500 USD Annual
• US5: $81,600 - $136,000 USD Annual
• US10: $85,500 - $142,500 USD Annual
• US15: $89,400 - $148,900 USD Annual
• US20: $93,200 - $155,400 USD Annual
• US30: $101,000 - $168,400 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.