Must-Have Technical and Functional Skills
- Strong experience with IBM Maximo Application Suite (MAS).
- Solid understanding of Enterprise Asset Management (EAM) and IT Service Management (ITSM) principles and processes.
- Expertise in business process analysis, requirements elicitation, functional specifications, technical design, and solution architecture collaboration.
- Experience leading implementations, upgrades, enhancements, testing, deployment activities, and operational readiness initiatives.
- Proficiency in integration and interface management, workflow automation, data analysis, and enterprise application support.
- Strong leadership skills with experience in project coordination, prioritization, risk and issue management, mentoring, and cross-functional collaboration.
- Hands-on experience in production support, incident management, problem management, root-cause analysis, change management, and stakeholder engagement.
Key Responsibilities
- Lead end-to-end IBM Maximo MAS solution delivery, including discovery, requirements gathering, business and technical analysis, solution design, configuration, implementation, testing, deployment, and post-production support.
- Serve as a trusted advisor to business and technology stakeholders by translating EAM and ITSM requirements into scalable, sustainable, and supportable Maximo solutions and roadmaps.
- Provide leadership and coordination for cross-functional delivery teams by establishing priorities, allocating work, mentoring team members, and ensuring consistent delivery quality.
- Manage a portfolio of Maximo applications and enhancements while balancing strategic initiatives, operational priorities, risks, dependencies, and service-level commitments.
- Design, oversee, and support integrations between Maximo and enterprise systems, including interface specifications, data mapping, testing, monitoring, and issue resolution.
- Lead workflow automation and process improvement initiatives to enhance asset, service, work, and operational management practices.
- Oversee production support activities, including incident triage, problem management, root-cause analysis, defect remediation, release coordination, and stakeholder communications.
- Support Maximo upgrades, platform maintenance, and continuous improvement initiatives while ensuring documentation, quality assurance, change management, and operational readiness standards are met.
- Collaborate with solution architects, developers, administrators, vendors, and business stakeholders to manage technical dependencies and deliver effective, scalable solutions.
- Contribute to enterprise application strategy and continuous improvement efforts to maximize business value and operational efficiency.
TCS Employee Benefits Summary
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, S tudent Loan Refinancing.
Desired Candidate Profile
Qualifications
Salary Range: $115,000-$130,000 a year
Location: North Chicago, IL
Function: TECHNOLOGY
Role: Lead
ID: 435162
Skills: ITSM | IBM Maximo
Salary Range: $115,000 - $130,000
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