Senior HVAC Service Tech — Travel & Benefits

Lane Valente Industries; New Haven (CT); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Paid Vacations

401(k) retirement plan with generous公司

Job summary

Travel will be regular with some overnight stays. Strong problem-solving and customer service skills are essential for success in this field.

Qualifications

• 5 years of HVAC service experience.
• Ability to read and interpret product specifications.
• Willingness to travel and work overtime.

Responsibilities

• Servicing products and equipment on assigned projects and ensuring customer satisfaction.
• Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location.
• Performs preventative maintenance, site surveys, replacement, and modifications as needed.
• Prepares for on-site installation and repairs by examining building layout and coordinating on-site work.
• Inspects vehicles by checking vehicle condition and cleanliness.
• Maintains vehicles by keeping records of service and repairs.
• Maintains equipment by inspecting for wear and notifying customer or Operations Manager.
• Documents work by completing paperwork on each job and maintaining files.
• Represents company by serving as a direct customer contact.
• Determines parts to order for repairs and timeliness of need.
• Documents work by completing paperwork on each job and maintaining files.
• Records parts, material, labor, subs and other cost data per assignment.
• Turns in all required paperwork and reports in a timely manner.
• Keeps current on all products concerning installation, operation, maintenance, service and repair.
• Read and interpret product specifications.
• Provides technical support to customers.
• Flexibility to work overtime/weekends as necessary.
• Regular travel requirements with some overnight travel, as needed
• 5 years of experience required

Skills

Customer service

Diagnostics

Problem solving

Tools

Hand-tools

Blueprints

Job description

Travel will be regular with some overnight stays. Strong problem-solving and customer service skills are essential for success in this field.