SENIOR HUMAN SERVICES PROG ANALYST - 64001880

State of Florida; Florida; On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Annual leave

Sick leave

Holidays (9) and Personal Holiday

Health insurance options

Retirement plan options

Flexible Spending Accounts

Job summary

The Florida Department of Health in Clay County is seeking a Senior Human Services Program Analyst to support STD/HIV program activities. The role requires daily in‑office or field work and involves case management, data analysis, and health surveillance to protect and improve Florida’s public health.

Responsibilities include attending trainings, conducting interviews, liaising with providers, and ensuring HIPAA compliance while maintaining timely data reporting.

Qualifications

• Must have a valid Driver's License or be able to obtain one within 30 days of employment.
• Experience with STD/HIV investigations or public health outreach is preferred.
• Strong data management and documentation skills.

Responsibilities

• Daily in-office or field work as part of STD/HIV program.
• Attend trainings/meetings on STDs and partner service investigations.
• Conduct interviews and field investigations for clients diagnosed with STD/HIV and document findings in STARS.
• Provide technical assistance to DOH units on program services planning and screening efforts.
• Communicate with physicians, hospitals, and laboratories to confirm diagnoses and results.
• Ensure compliance with HIPAA and privacy laws; maintain accurate case logs.

Skills

HIPAA knowledge

Data analysis

Time management

Communication

Ability to convey information

Education

Bachelor's Degree in Public Health or related field

Tools

Microsoft Office

LexisNexis

STARS system

Job description

Requisition No: 887469
Agency: Department of Health
Working Title: SENIOR HUMAN SERVICES PROG ANALYST - 64001880
Pay Plan: Career Service
Position Number: 64001880
Salary: $40,000.00 - $42,000.00 Annually
Posting Closing Date: 11/17/2026
Florida Department of Health

Total Compensation Estimator Tool

Your Specific Responsibilities

Duties and Responsibilities

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Clay County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work. This position requires daily in-office or field work.

Disease Control, Sexually Transmitted Diseases (STD) and Human Immunodeficiency Virus (HIV)

• This position requires daily in-office or field work.
• Attends training/meetings on sexually transmitted diseases and partner service investigations.
• Acts as community liaison for STD and HIV/AIDS Outreach and field work.
• Reviews faxes in STD folder. Attaches faxes to appropriate cases in appropriate database and documents on respective case log.
• Provides technical assistance to DOH’s public health units and staff on matters of STD and HIV/AIDS program services planning and screening efforts.
• Communicates with physicians, hospitals, clinics, and laboratory personnel to confirm diagnosis, treatment, and laboratory results.
• Complies with Health Insurance Portability and Accountability Act (HIPPA) and applicable Privacy Laws.
• Documents all assigned cases accurately and timely on the assigned Disease Prevention and Control case log.
• Conducts interviews, re-interviews, and cluster interviews for all clients diagnosed with syphilis and/or HIV, their contacts, suspects, and associates and documents all findings in STARS
• Conducts case management for assigned clients to assist in linkage to care, treatment verification, and referrals.
• Conducts field investigations to locate and successfully refer to examination/treatment those persons known to be infected or suspected of being at risk of infection. These diseases include but are not limited to: STD/HIV/TB and other reportable infectious diseases.
• Finds persons under investigation by utilizing person finding software such as LexisNexis, Department of Corrections databases, registries, and hospital/health care electronic medical records.
• Conducts pre- and post-test counseling for confidential/anonymous HIV testing clients.
• Conducts gonorrhea and chlamydia interviews with pregnant women.
• Enters cases, field records, interview notes, and all follow up actions into the STD/STARS computer system in a timely and accurate manner. Field records should not be open more than 30 days from the initiation date.
• Meets timeliness and accuracy standards set by the state STD program office.
• Provides field blood or oral swab testing for syphilis and/or HIV contacts, suspects, associates, and other high-risk individuals.
• Uses proven social, behavioral, educational, and sociological tools to identify and overcome barriers to linkage and retention in medical care for HIV clients.

STD/HIV Outreach and Data Analysis

• Works with academic partners to incorporate outcomes of cutting‑edge public health research into public health practice.
• Conducts academic detailing with community providers to educate on CDC standardized treatments for sexually transmitted diseases and other topics as determined by the STD supervisor.
• Conducts organized community outreach screenings and assists with program planning and special projects to include joint ventures with HIV/AIDS program using county vehicles.
• Prepares and conducts educational presentations related to STD and HIV/AIDS and other infectious disease topics to professional and community groups as necessary.

All other duties may require.

Required Knowledge, Skills, And Abilities

• Knowledge of HIPAA.
• Ability to use of all Microsoft Office products.
• Knowledge in 500/501 HIV Counseling and Testing
• Ability to conduct Phlebotomy related duties.
• Ability to drive vehicle to complete job duties.
• Ability to analyze data and client specific information.
• Ability to evaluate and tabulate statistical information.
• Ability to evaluate and document all assigned duties.
• Ability to formulate reports using various work systems.
• Ability to handle time management.
• Ability to convey information to a single person and/or small to large groups.
• Knowledge of computer software including applications and data entry skills

Qualifications

Minimum –

• Must have a valid Driver's License Or able to attain one within 30 days of employment.

Preferred –

• Bachelor's Degree in Public Health or other Health related field
• Any experience with Sexually Communicable Diseases investigations, including HIV
• Completed 500/501 HIV Training in the last 12 months.
• Completed any DISTA (Diseases Intervention Specialist) Training.

Mission

Florida Department of Health Mission, Vision, and Values:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision

To be the Healthiest State in the Nation.

Values

Innovation: We search for creative solutions and manage resources wisely.

Collaboration: We use teamwork to achieve common goals & solve problems.

Accountability: We perform with integrity & respect.

Responsiveness: We achieve our mission by serving our customers & engaging our partners.

Excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work

Clay County Health Department, 1845 Town Center Blvd, Fleming Island, FL 32003.

Benefits

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please Be Advised

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.