Senior Human Resources Representative

Arhaus; Boston Heights (OH); On-site; USD 90,000 - 110,000; Full time

Job summary

Arhaus is seeking an experienced Human Resources Manager to lead workforce programs across the Ohio facility. The role emphasizes compliance, training, performance management, and employee relations to support manufacturing operations.

You will develop HR policies, conduct investigations, manage payroll-related activities, and drive workforce analytics to guide strategic decisions. Collaboration with leadership is essential to align people initiatives with business goals.

Qualifications

• Bachelor’s or Associate’s degree in human resources management or related field preferred; relevant experience considered in lieu of a degree.
• Knowledge of health and safety regulations (OSHA, EPA) and compliance requirements.
• Strong communication skills, both written and verbal, and proficient computer skills.
• Experience in human resources or related field and ability to build relationships.
• Conflict resolution, disciplinary processes, and workplace investigations experience.
• Excellent organization, time management, confidentiality, and multitasking abilities.
• Team player with detail orientation and strong interpersonal, customer service, and problem-solving skills.
• Project management experience coordinating multiple stakeholders.

Responsibilities

• Ensure job descriptions are up to date and compliant with all local, state and federal regulations.
• Develop and deliver training materials and performance management programs.
• Investigate associate issues, conflicts, and other policy violations with disciplinary outcomes.
• Resolve conflicts through mediation coaching and guidance.
• Train, counsel, and coach staff.
• Drive workforce analytics, insights, and reporting to support the workforce plan.
• Conduct daily walks, interact with employees, and provide feedback to leadership.
• Create and maintain a compensation strategy based on market research and surveys.
• Support business needs through development, engagement, motivation and preservation of staff.
• Ensure HR policies are applied consistently and maintain organization charts.

Skills

HR management

Employee relations

Training & development

Conflict resolution

Performance management

Policy compliance

Communication skills

Project management

Education

Bachelor’s or Associate’s HR degree

Tools

MS Word

MS Excel

HRIS systems

Job description

Job Details

• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop and deliver training materials and performance management programs to help ensure our staff and associates understand their job responsibilities.
• Investigate associate issues, conflicts, and other policy violations while delivering disciplinary and termination outcomes.
• Resolving conflicts through positive and professional mediation coaching and guidance.
• Training, counseling, and coaching our staff
• Drive workforce analytics, insights, and reporting to support the development, execution, and ongoing refinement of the company’s workforce plan
• Investigate associate issues, conflicts, and other policy violations while delivering disciplinary and termination outcomes.
• Resolving conflicts through positive and professional mediation coaching and guidance.
• Conduct daily walks throughout the entire facility, interact with all levels of employees, gain insights into areas for improvement, and proactively share feedback to the leadership team
• Create and maintain a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution
• Support current and future business needs through the development, engagement, motivation and preservation of the associate population.
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Oversee and manage a performance appraisal system that drives high performance
• Maintain HR systems and processes
• Conduct performance and salary reviews

Description

Responsibilities

• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop and deliver training materials and performance management programs to help ensure our staff and associates understand their job responsibilities.
• Investigate associate issues, conflicts, and other policy violations while delivering disciplinary and termination outcomes.
• Resolving conflicts through positive and professional mediation coaching and guidance.
• Training, counseling, and coaching our staff
• Drive workforce analytics, insights, and reporting to support the development, execution, and ongoing refinement of the company’s workforce plan
• Investigate associate issues, conflicts, and other policy violations while delivering disciplinary and termination outcomes.
• Resolving conflicts through positive and professional mediation coaching and guidance.
• Conduct daily walks throughout the entire facility, interact with all levels of employees, gain insights into areas for improvement, and proactively share feedback to the leadership team
• Create and maintain a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution
• Support current and future business needs through the development, engagement, motivation and preservation of the associate population.
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Oversee and manage a performance appraisal system that drives high performance
• Maintain HR systems and processes
• Conduct performance and salary reviews

Qualifications

• Bachelor’s or Associate’s Degree in human resources management, labor relation, or equivalent is preferred. Relevant experience in a similar role will be considered in lieu of a Degree.
• Excellent knowledge of local, state, and federal health and safety regulations, including OSHA, EPA, and other relevant agencies.
• Excellent verbal and written communication skills along with computer skills. (MS Word and Excel)
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Excellent organization and time management skills, flexibility, and ability to maintain confidentiality
• Must be a team player, detail-oriented with excellent interpersonal, customer service, and problem-solving skills.
• Project management experience with multiple stakeholders — prioritizing and delegating projects/tasks.
• Excellent time management skills with the ability to prioritize.
• Experience:
• At least 5 years of experience in a similar role, preferably in a manufacturing or industrial environment.
• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations.

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

AI Code of Conduct

At Arhaus, we believe great hiring starts with authentic human connection. Throughout your candidate experience, you will be engaging with real recruiters, hiring managers, and interviewers who are focused on getting to know you, your experiences, skills, perspectives, and potential. We encourage candidates to use AI to support resume refinement, interview preparation, brainstorming, and communication. All application materials, assessments, and interview responses must accurately reflect your own experiences, qualifications, and capabilities. We ask that you participate in phone and virtual interviews without using AI to develop your responses. To protect the integrity of our hiring process and the confidentiality of information shared during interviews, candidates may not record, transcribe, or use AI-powered note-taking tools during interviews. We expect all candidates to participate in the hiring process with honesty and integrity. For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making.