Senior Human Resources Professional- Distribution Center

Ingram Micro; Carol Stream (IL); On-site; USD 98,000 - 166,000; Full time

Job summary

Ingram Micro is seeking a Sr. HR Professional to act as a catalyst delivering HR solutions for Operations leadership and associates. You will be a trusted advisor, coach, and business partner shaping people strategies in a fast-paced environment.

You'll collaborate with executives to align talent management, compensation, and DEI initiatives with business objectives, manage leave and compliance programs, and drive change through data-driven insights and modern HR practices.

Qualifications

• Bachelor's degree in Human Resources, Business, or related field.
• Minimum of 5 years of progressive HR experience in a large operations environment coaching management teams and associates.
• Must be able to communicate fluently in English and Spanish.
• Experience administering Leaves of Absence (LOA), including FMLA, ADA, and related accommodations.
• Demonstrated experience managing complex employee relations matters and investigations.
• Understanding of workers' compensation programs and return-to-work processes.
• Confidentiality and knowledge of employment law, policies, and procedures.
• Strong multitasking and analytical skills; ability to develop practical action plans.

Responsibilities

• Partner with leaders to align people and organizational development strategies with business objectives.
• Act as a trusted advisor to leaders and managers, providing coaching and guidance across departments.
• Manage change and lead complex projects, acting as a change leader and coach.
• Use metrics and feedback to identify opportunities to improve organizational efficiency and engagement.
• Ensure teams are structured optimally and provide career path guidance to enable organizational effectiveness.
• Oversee talent management, development planning, and succession readiness.
• Address HR challenges with strategic thinking and practical solutions.
• Support HR functions including employee relations, performance management, compensation, onboarding, time and leave administration, and compliance.

Skills

Coaching

Change management

Employee relations

Talent management

Organizational effectiveness

Workforce planning

Compensation

Onboarding

Leave administration

DEI initiatives

Performance management

Employee engagement

HR analytics

Education

Bachelor's Degree

Master's Degree preferred

Tools

Workday

Microsoft 365

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com. Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! Department: Human Resources Level: Professional Individual Contributor Location: Fully Dedicated On-Site at Carol Stream, IL Facility Fluency in both spoken and written English and Spanish is required.

In collaboration with business leaders, the Sr. HR Professional will operate as a catalyst in delivering HR solutions to support the specific needs of the business and overall business objectives. This position is an individual contributor role supporting Operations leadership and associates while serving as a thought partner, trusted advisor, coach, and business partner. The successful candidate will be comfortable performing tactical work and leading change in a fast-paced and dynamic environment.

The Sr. HR Professional partners with leaders to align people and organizational development strategies with business objectives while providing expertise across employee relations, talent management, organizational effectiveness, workforce planning, compensation, compliance, employee engagement, leave administration, workers' compensation, DEI initiatives, onboarding, and performance management. This individual will work closely with internal counterparts to ensure successful planning and delivery of HR programs and services to the business

Your role:

• In partnership with operations leadership team, create alignment between people and organizational development strategy and short and long-term business strategy.
• Act as a trusted advisor to leaders and managers, building strong partnerships across departments to provide coaching and guidance to all levels of the organization, helping teams grow and leaders lead more effectively.
• Manage change and complex projects in support of organizational objectives and act as a change leader within the organization, coaching others in change management.
• Utilize metrics, associate feedback tools, trends, and data to identify opportunities that drive organizational efficiency, improve management effectiveness, enhance employee performance, and increase employee retention and engagement.
• Ensure teams are structured optimally and provide appropriate career path guidance to enable organizational effectiveness while driving consistency and alignment across the Company.
• Oversee talent management activities through identification and assessment of talent strengths and development opportunities; support leaders in development planning and succession readiness.
• Tackle complex HR challenges with a holistic, strategic mindset, anticipating issues and recommending practical solutions aligned with business objectives.
• Support a broad range of HR functions including employee relations, performance management, talent development, compensation, employee engagement, onboarding, time, attendance and leave administration, and compliance initiatives.
• Bring HR best practices and innovative solutions to influence smart, people-centered business decisions.

Required Experience:

• Bachelor's Degree (master's degree preferred) in Human Resources, Business, or another related field.
• Minimum of 5 years of progressive HR experience in a large operations environment successfully coaching management teams and associates.
• Must be able to communicate, both verbal and written, fluently in English and Spanish.
• Experience administering Leaves of Absence (LOA), including FMLA, ADA, and related accommodations.
• Demonstrated experience managing complex employee relations matters and conducting investigations.
• Understanding of workers' compensation programs, including managing claims, coordinating leave and return-to-work processes, and partnering with employees, managers, and third-party administrators to ensure timely and effective case resolution.
• Comfortable working in diverse, multicultural environments, with a strong lens on equity and inclusion.
• Ability to maintain strict confidentiality and demonstrate knowledge of employment law, policies, and procedures.
• Multi-tasking skills to thrive in a fast-paced, constantly evolving environment.
• Solid critical thinking, problem-solving, analytical, and quantitative skills with the ability to develop practical action plans based on business needs.
• Excellent teaming, interpersonal, negotiation, communication, and influencing skills with the ability to quickly establish credibility across all levels of the organization.
• Solid understanding of human resources functions including employment law, recruitment, compensation, benefits, learning and development, talent management, and organizational effectiveness.
• Strong business acumen with the ability to understand complex organizational needs and drive change management initiatives.
• Self-directed with experience facilitating meetings and delivering effective presentations.
• Strong project management skills, attention to detail, customer focus, and interpersonal flexibility.
• Proven expertise with HR software tools, including Workday, and proficiency with Microsoft 365 applications.
• Familiarity with HR analytics tools and the ability to translate data into actionable insights.

Preferred Experience:

• Professional Human Resources designation such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
• Minimum of 2 years working in a Distribution Operations environment.

Why You’ll Love It Here

• You’ll be empowered to make decisions and drive real change.
• You’ll work alongside smart, passionate teammates who believe in collaboration, creativity, and continuous improvement.
• You’ll have opportunities to grow your skills and your career in a company that values your ideas and invests in your development.

The typical base pay range for this role across the U.S. is USD $97,600.00 - $165,900.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.