Senior Human Resources Administrator

Lyles Services Co.; Fresno (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Lyles Services Co. seeks an HR Operations Manager to lead complex and sensitive HR administrative operations with autonomy across affiliated companies. You will drive process development, provide subject-matter expertise, and support HR leadership in achieving organizational objectives.

Responsibilities include onboarding/offboarding accuracy, benefits and leave administration, compliance reporting, and training across sites. Maintain confidentiality at all times.

Qualifications

• Bachelor’s degree in HR, business, or related field.
• 4+ years progressive HR admin experience; 6+ years preferred.
• Strong working knowledge of federal and California employment law.
• Advanced proficiency with HRIS and Microsoft Office.
• Ability to train and guide HR admin staff.
• Discretion and professionalism with handling sensitive matters.

Responsibilities

• Oversee HR administrative operations across affiliated companies, including audits and quality checks.
• Ensure onboarding and offboarding accuracy, personnel transactions, and recordkeeping.
• Manage complex benefits and leave administration with vendors.
• Oversee compliance and reporting, identify gaps, and drive resolution.
• Provide escalation support and interpretation of policy across teams.
• Partner with HR leadership on training, SOPs, and process improvements.

Skills

Communication skills

Discretion/Confidentiality

Mentoring/Guidance

Education

Bachelor’s degree in HR/Business

4+ years HR admin experience

PHR or SHRM-CP certification

Tools

HRIS

Microsoft Office

Job description

JobPurpose

ThispositionisresponsibleformanagingcomplexandsensitiveHumanResourcesmatterswithahighdegreeofautonomy,whileprovidingsubjectmatterexpertise,escalationsupport,andprocessleadershipforHumanResourcesadministrativeoperationsacrossaffiliatedcompanies.Theroledrivesprocessdevelopmentandcontinuousimprovement,servesasaresourcetoHumanResourcesAdministrators,andworksunderthedirectionofHumanResourcesleadershipinsupportoforganizationalobjectives.

EssentialDutiesandResponsibilities

Essentialdutiesandotherresponsibilitiesinclude,butarenotlimitedto,thefollowing:

HumanResourcesOperations&Compliance

• EnsureaccuracyandcomplianceofHumanResourcesadministrativeoperations,includingonboarding,offboarding,personneltransactions,andrecordkeeping,throughauditsandqualitychecks
• Managecomplexbenefitsandleavemattersrequiringcoordinationwithinternalstakeholdersandbenefitvendors
• OverseeHumanResourcescomplianceandreporting,identifygaps,anddrivetimelyresolution
• Resolveescalatedemployeeandmanagerinquiriesrequiringinterpretationofpolicyorprecedent
• ServeasaprimarypointofcontactforaffiliatedcompanyHumanResourcesinquiries,escalatingmatterstoHumanResourcesleadershipwithappropriatecontextandsupportingdocumentation
• ManageexternalpartnershipstoensureservicedeliveryalignswithHumanResourcesobjectives

ProcessImprovement

• PartnerwithHumanResourcesleadershiptodevelopandrefineHumanResourcestemplates,forms,standardoperatingprocedures(SOPs),andpolicyimplementation
• IdentifyprocessgapsandrecommendandimplementimprovementstoHumanResourcesadministrativeinfrastructure

Training&Development

• Leadtraininganddevelopmentprogramcoordinationandcompliancetrackingacrossaffiliatedcompanies
• ServeasanescalationpointandresourceforHumanResourcesAdministrators,providingguidanceonaccuracy,completeness,andadherencetodepartmentstandards
• GuideHumanResourcesAdministratorsonprocessesandbestpractices
• Serveasaresourcetohiringmanagersacrosstheoperatingcompaniesontalentacquisition,andcontributetohiringandonboardingactivitiesasneeded,inpartnershipwiththeHumanResourcesteam
• Supporttheteamduringhigh-volumeperiodsandasneeded
• Maintainconfidentialityofemployeeandorganizationaldata
• Performotherrelateddutiesasassigned

Qualifications

Toperformthisjobsuccessfully,anindividualmustbeabletoperformeachessentialdutysatisfactorily.Therequirementslistedbelowarerepresentativeoftheknowledge,skill,and/orabilityrequired.Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiestoperformtheessentialfunctions.

RequiredEducationandExperience

• Bachelor’sdegreeinHumanResources,BusinessAdministration,orarelatedfieldpreferred
• Minimumof4yearsofprogressiveHumanResourcesadministrativeexperiencerequired;6ormoreyearspreferred
• StrongworkingknowledgeoffederalandCaliforniaemploymentlaw
• AdvancedproficiencywithHRISplatformsandMicrosoftOffice
• DemonstratedabilitytotrainandguideHumanResourcesadministrativestaff
• Highdegreeofdiscretion,judgment,andprofessionalisminhandlinghighlysensitiveandconfidentialmatters
• Experiencewithbenefitsandleaveadministration

DesiredSkillsandKnowledge

• Multi-siteormulti-entityHumanResourcesexperience
• Experiencewithdocumentmanagementsystemsandlearningmanagementsystems(LMS)
• Strongwrittenandverbalcommunicationskills,includingdraftingHumanResourcescommunicationsandstandardoperatingprocedures(SOPs)

Certificates,Licenses,Registrations

• PHRorSHRM-CPcertificationpreferred
• MustbelegallyauthorizedtoworkintheU.S.

Competencies

Toperformthisjobsuccessfully,anindividualshoulddemonstratethefollowingcompetencies:

EffectiveCommunication:Ensuresthatregular,consistentandeffectivecommunicationtakesplace.Ensuresthatimportantinformationissharedwithothersonatimelybasisasappropriateintheirorganizationalunit.Proactiveinkeepingtheirmanagerinformedonaregularbasisaboutprogressandproblemstoavoidsurprises.

Collaboration:Develops,maintains,andstrengthenspartnershipswithothersinsideoroutsideoftheCompanywhocanprovideinformation,assistance,andsupport.Recognizesandappreciatesthebusinessconcernsandperspectivesofothers.Providesvaluableandneededassistance,information,andsupporttoothers.

Initiative:Identifieswhatneedstobedoneandtakesactionbeforebeingaskedorrequired.Doesmorethanwhatisnormallyrequiredinasituation.Seeksoutothersinvolvedinasituationtolearntheirperspectives.

Thoroughness:Monitorsthequalityofone’sownwork.Mustbeabletoreviewandeditworkofothersaswell;workwithothers,provideconstructivecriticism,andworktomutualagreement.Actstoverifyinformationandcheckstheaccuracyofownwork.Developsandusessystemstoorganizeandkeeptrackofinformationorworkprogress.Organizesinformationormaterialsforothers.Carefullyreviewsandcheckstheaccuracyofinformationinworkreportsprovidedtomanagementandothers.

ConflictManagement:Functionseffectivelywhenunderpressureand/orwhileexperiencingrapidlychangingoruncertainconditions.Maintainsself-controlandcomposureinthefaceofstress,oppositionorprovocation.Effectivelyhandlesavarietyofcomplexanddifficultproblemsortasksatonce.Maintainsapositiveattitudeunderdifficultcircumstances.Quicklyadaptsandconstructivelyreactstounforeseencircumstancesandsetbacks,reducingtheirseverity.

PersonalIntegrity:EnsuresintegrityoftheCompany.Developsandpracticesthehighestethicalstandards.Honorscommitments,communicatesopenly,honestlyanddirectly.Instillsmutualtrustandconfidence.Treatsallpeoplewithrespect,valuesdiverseperspectives,supportstheCompany’sdiversityinitiatives.

Judgment&DecisionMaking:Weighsthefacts,applicablepolicy,legalrequirements,andriskbeforeacting.Makestimely,well-reasoneddecisionswithinthescopeoftheroleandrecognizeswhenamatterrequiresinputfromHumanResourcesleadership.Interpretsandappliespolicyconsistentlyandfairly,andexplainsthereasoningbehinddecisionsclearly.

Discretion&Confidentiality:ProtectssensitiveemployeeandCompanyinformationandsharesitonlywiththosewhohavealegitimatebusinessneed.Handlespersonnelmatters,investigations,andrecordswithprofessionalismandtact.Followsprivacyandrecordkeepingrequirementsandmaintainsthetrustofemployees,managers,andleadership.

AttentiontoDetail:Deliversaccurate,complete,andaudit-readywork.Noticeserrors,discrepancies,andmissinginformationandcorrectsorescalatesthempromptly.Verifiesdatabeforeitisentered,filed,orreportedandfollowsestablishedproceduresconsistently.

ProblemSolving:Identifiestherootcauseofanissueanddevelopspractical,timelysolutions.Gathersrelevantfacts,considersoptions,andrecommendsorimplementsthebestcourseofaction.Followsthroughonescalatedquestionsfromemployees,managers,andaffiliatedcompaniesuntiltheyareresolved.

Mentoring&Guidance:Sharesknowledgeandexperiencetobuildtheskillsandconfidenceofothers.Servesasaresourceandescalationpointforteammembersbyansweringquestions,modelingbestpractices,andofferingconstructivefeedbackonaccuracy,completeness,andadherencetodepartmentstandards.

PhysicalRequirements

PhysicalDemands

Thephysicaldemandsdescribedherearerepresentativeofthosethatmustbemetbyanemployeetosuccessfullyperformtheessentialfunctionsofthisjob.

Whileperformingthedutiesofthisjob,theemployeeisregularlyrequiredtousehandstofinger,handle,orfeel;reachwithhandsandarmsandtalkorhear.Theemployeeisoccasionallyrequiredtostandandwalk.Theemployeemustoccasionallyliftand/ormoveupto25pounds.Specificvisionabilitiesrequiredbythisjobincludeclosevision,distancevision,depthperceptionandabilitytoadjustfocus.

WorkEnvironment

Theworkenvironmentcharacteristicsdescribedherearerepresentativeofthoseanemployeeencounterswhileperformingtheessentialfunctionsofthisjob.

Office-Thenoiselevelintheworkenvironmentisusuallymoderate.

Thisjobdescriptionisnotdesignedtocoverorcontainacomprehensivelistingofactivities,dutiesorresponsibilitiesthatarerequiredoftheemployeeforthisjob.Duties,responsibilities,andactivitiesmaychangeatanytimewithorwithoutnotice.

Equal employment opportunity, including veterans and individuals with disabilities.