Senior HSE Specialist – Customer Compliance

Pearce Services; United States; Sur place; USD 85 000 - 105 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k with employer match

Paid time off

Tuition reimbursement

Professional development

Company vehicle

Résumé du poste

Pearce Services in the United States is seeking a Sr. HSE Specialist – Customer Compliance to uphold health, safety, and environmental standards across multiple clients.

You will manage qualification activities, coordinate responses, and ensure accurate, up-to-date HSE information across platforms and submissions. Working with HSE, Operations, Legal, Procurement, and Commercial teams, you will drive corrective actions, support onboarding and prequalification, and provide visibility into

Qualifications

• 3+ years of experience in HSE, customer compliance, contractor prequalification, safety administration, or a related field.
• Experience administering Avetta, ISNetworld (ISN), Veriforce, Achilles, or comparable platforms.
• Working knowledge of OSHA requirements, incident metrics, EMR, and training/certification records.
• Experience managing prequalification docs, questionnaires, renewals and corrective actions.
• Strong organizational skills and ability to manage multiple accounts with accuracy.
• Ability to review requirements, identify gaps, and escalate risks when needed.
• Excellent written and verbal communication across departments and stakeholders.
• Proficiency with Microsoft Office and related systems.

Responsabilités

• Administer customer HSE compliance activities within Avetta, ISNetworld (ISN), Veriforce, Achilles, and similar platforms.
• Maintain customer-facing safety information, questionnaires, written programs, OSHA records, and certifications.
• Monitor qualification status, dashboards, deficiencies, expirations, renewals, and actions to prevent disruptions.
• Review customer requirements and identify gaps between expectations and Pearce programs.
• Coordinate corrective actions with HSE, Operations, and other stakeholders.
• Serve as central point of contact for customer compliance requests, including policies, records, and documentation.
• Support onboarding and prequalification by gathering records and coordinating responses.
• Provide HSE documentation for proposals, bids, and qualification packages.
• Maintain centralized tracking of requirements, status, renewals, and deadlines.
• Coordinate employee training/certification documentation for qualification.
• Support audits, reviews, scorecards, and corrective actions through closure.
• Analyze trends to identify risks and improve processes.
• Develop standardized documentation, templates, and reference materials.
• Verify information accuracy across systems and submissions.
• Strengthen governance of customer compliance programs with leadership.
• Prepare regular reporting on status, deficiencies, and risks for leadership.
• Assist with internal/external audits related to compliance processes.
• Develop and maintain standardized compliance procedures and governance.

Connaissances

HSE experience

Customer compliance platforms

OSHA & records

Documentation management

Travel up to 10%

Outils

Avetta

ISNetworld (ISN)

Veriforce

Achilles

Description du poste

At PEARCE, we've got a career for you!

Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com.

Your Impact

As a Sr. HSE Specialist – Customer Compliance, you will play a key role in maintaining Pearce’s health, safety, and environmental compliance requirements across multiple customers and business lines. You will serve as a primary administrator and coordinator for customer HSE qualification activities, helping ensure Pearce remains compliant, qualified, and positioned to support ongoing field operations and new business opportunities.

You will manage customer compliance platforms, monitor qualification status and upcoming requirements, coordinate corrective actions, support audits and prequalification activities, and provide visibility into potential compliance risks.

Working cross-functionally with HSE, Operations, Workforce Development, Human Resources, Legal, Procurement, Commercial, and Corporate Administration, you will translate complex customer requirements into clear actions and ensure customer-facing HSE information is accurate, current, consistent, and appropriately supported.

Success in this role requires strong organization, independent judgment, attention to detail, effective communication, and the ability to manage multiple customer accounts and competing deadlines in a fast-paced environment.

Core Responsibilities

• Administer customer HSE compliance activities within Avetta, ISNetworld (ISN), Veriforce, Achilles, and other customer or third-party contractor management platforms.

• Maintain customer-facing company profiles, safety information, questionnaires, written programs, OSHA records, incident metrics, EMR information, certifications, and other required compliance documentation.

• Monitor customer qualification status, platform dashboards, grades, deficiencies, expiration dates, renewal requirements, and outstanding actions to help prevent interruptions to field operations or bidding opportunities.

• Review customer HSE requirements and identify gaps between customer expectations and Pearce programs, procedures, training, or documentation.

• Partner with HSE subject-matter experts, Operations, and other stakeholders to develop responses and corrective actions for identified compliance gaps.

• Serve as a central point of contact for customer compliance requests involving safety programs, policies, statistics, training records, incident history, certifications, and supporting documentation.

• Support new customer onboarding and prequalification by completing safety questionnaires, gathering required records, and coordinating cross-functional responses.

• Partner with Commercial and Business Development teams to provide HSE documentation for proposals, RFPs, bid submissions, and customer qualification packages.

• Maintain centralized tracking of customer requirements, qualification status, renewals, corrective actions, deficiencies, and recurring submission deadlines.

• Coordinate employee training and certification documentation required for customer qualification, partnering with Workforce Development and Operations to address missing or expired records.

• Support customer audits, compliance reviews, scorecards, and platform assessments, and track resulting corrective actions through closure.

• Analyze compliance trends and recurring deficiencies to identify risks and recommend process improvements.

• Develop and maintain standardized documentation, response templates, compliance matrices, and reference materials to improve consistency and efficiency.

• Verify that customer-facing HSE information is accurate, current, properly supported, and consistent across systems and submissions.

• Partner with HSE leadership to strengthen customer compliance governance, including platform management, document ownership, renewal processes, and accountability.

• Prepare regular reporting on customer qualification status, outstanding deficiencies, upcoming expirations, corrective actions, and compliance risks requiring leadership attention.

• Support internal and external audits related to customer compliance processes, records, and qualification requirements.

• Assist with developing, implementing, and maintaining standardized customer compliance procedures and governance processes.

Core Qualifications

• 3+ years of experience in HSE, customer compliance, contractor prequalification, safety administration, or a related field.

• Demonstrated experience administering Avetta, ISNetworld (ISN), Veriforce, Achilles, or comparable contractor management/customer compliance platforms.

• Working knowledge of OSHA requirements, incident metrics, EMR, training and certification records, written safety programs, and customer HSE qualification requirements.

• Experience managing customer prequalification documentation, questionnaires, compliance submissions, renewals, and corrective actions.

• Strong ability to manage large volumes of documentation, expiration dates, customer-specific requirements, and recurring deadlines with a high degree of accuracy.

• Ability to independently review customer requirements, identify compliance gaps, coordinate appropriate responses, and escalating significant risks when necessary.

• Strong organizational and project-management skills with the ability to manage multiple customer accounts and competing priorities simultaneously.

• Strong written and verbal communication skills with the ability to work effectively across HSE, Operations, Commercial, HR, Legal, Procurement, and other business functions.

• Strong analytical and problem-solving skills with the ability to identify trends, recurring deficiencies, and opportunities for process improvement.

• Ability to exercise sound judgment, maintain confidentiality, and take ownership of customer compliance activities from initial request through resolution.

• Proficiency with Microsoft Office and related business systems used for documentation, tracking, reporting, and collaboration.

• Ability to travel up to 10% within the United States.

At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses.

This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process.

Base Pay Range

$85,000—$105,000 USD

What We Offer

Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Learn more about us at www.Pearce-Services.com!