Senior HR Risk Specialist

Capital One Group; Richmond (VA); Hybrid; USD 88,000 - 110,000; Full time

Job summary

Capital One is seeking a Senior HR Risk Specialist to join the Global Human Resource Business Risk Office. You will partner with business areas to identify risks, apply risk and process-management skills, and drive well-governed risk activities in a fast-paced environment.

The role emphasizes policy management, documentation control, and collaboration with Vertical Risk Advisors and CPO standards. A strong background in BPM, risk, and HR is preferred.

Qualifications

• High School Diploma, GED or equivalent certification.
• 3+ years of experience in process management.
• 3+ years of experience with Business Process Management (BPM).
• 3+ years of experience working in Risk Management.
• 3+ years of experience in Human Resources.
• 1+ year of experience with Control Management.
• 1+ year of experience in an Agile Team environment.

Responsibilities

• Business Area Contact (BAC) for Human Resource with the Corporate Policy Office.
• Drive efficient policy management across a Business Area.
• Escalate policy management issues to proper channels and ensure workflow under CPO guidance.
• Coordinate with VRAs, Documentation Owners and in-country VRAs to complete documentation under CPO guidance.
• Report policy workflow status to the CPO and inform stakeholders of updates.
• Own submission of Policy and Standards On and Off Cycle renewals with document managers and owners.

Skills

Problem solving

Analytical thinking

Communication skills

Risk management

Education

Bachelor's Degree

Tools

WDesk

Job description

Senior HR Risk Specialist

As a Senior HR Risk Specialist in Capital One’s Global Human Resource Business Risk Office you will be responsible for working with business partners to identify and consult on potential risks to Capital One, applying your risk/process management and analytical skills to drive well-managed risk activities. If you are curious and eager to learn new things, love problem solving, and have a deep reverence for risk and process management, this may be the role for you! HR Risk Specialists at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, and communication skills. As Capital One evolves to meet the ever-changing landscape, so do our risk specialists. A successful risk specialist operates from a foundation of knowledge about the Line of Business with whom they are working, laws/regulations, processes, associated controls, good risk management and risk mitigation practices. They are forward thinking, quick to adapt, and technologically adept. This individual will support horizontal risk management. The ideal candidate will be a highly motivated process management professional with excellent problem solving, integrative thinking, prioritization and communication skills. Additionally, building win-win partnerships with multiple stakeholders both within and outside of the HR Global Risk Office, while adapting to and managing change in a fast-paced, dynamic environment, are default essentials for this role.

Other Responsibilities Include:

• Business Area Contact (BAC) for Human Resource with the Corporate Policy Office.
• The BAC is responsible for driving efficient policy management across a Business Area.
• Addresses day-to-day policy management-related matters for their Business Area and helps identify documentation and policy management issues to be escalated to the proper channels
• Ensures effective policy management workflow under guidance provided by the CPO;
• Coordinates with Vertical Risk Advisors (VRAs), Document Owners, Managers and in-country VRAs & stakeholders to ensure effective completion of documentation under guidance provided by the CPO
• Reports policy management workflow status to the CPO
• Communicates relevant information from CPO led forums and meetings to affected Business Area stakeholders and coordinates collection of materials for CPO led forums and meetings
• Receives and responds as a single point of contact for CPO policy document queries and concerns.
• (SME) on Human Resources Policy, Standards, and Procedures Management
• Owns submission of Policy and Standards On and Off Cycle renewals with Document Managers, Owners, and Approval Authorities
• Collaborates with Vertical Risk Advisors and business partners for timely delivery of Policy, Standards & Procedures updates according to Corporate Policy Office (CPO) standards (Project, process, risk management, & communications)
• Prepares document owners, document managers and in-country VRAs for upcoming CPO assessments & manages deliverables with the Lines of Business and Vertical Risk Advisors
• Ownership of Monthly Vessel Policy Newsletter
• Ownership of the HR Global Policy management and HR Global Risk Office Internal Google site
• Ownership of Risk Office Local Work Instruction Repository and Annual Review Oversight
• Ensures independent escalation of risk management gaps, issues, and concerns to management; Identifies opportunities to improve risk management practices and develops solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
• Participates in and executes other special projects or assignments for the HR Global Risk Office

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 1 year of experience in operations, project, process, program, or risk management

Preferred Qualifications:

• Bachelor’s Degree or military experience
• 3+ years of experience in process management
• 3+ years of experience with Business Process Management (BPM)
• 3+ years of experience working in Risk Management
• 3+ years of experience in Human Resources
• 1+ year of experience with Control Management
• 1+ year of experience working in the Agile Team environment
• Strong problem-solving skills
• Strong written and verbal communication skills
• Experience with WDesk

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $96,500 - $110,100 for Sr. Risk Associate Richmond, VA: $87,700 - $100,100 for Sr. Risk Associate Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.