Senior HR Portfolio Resource

Pennant; Farmington (CT); Hybrid; USD 120,000 - 175,000; Full time

Job summary

Pennant Services seeks an innovative HR professional to support home health, hospice, and home care agencies in the Connecticut region and beyond. The HR Resource will guide HR/Payroll activities, ensure best practices, and drive compliance across multiple states within the Pennant HR Team.

The role emphasizes ownership, leadership development, and training to support growth while aligning with CAPLICO values and risk management. Hybrid work in Farmington, CT is offered.

Qualifications

• Bachelor’s degree required; SHRM certification preferred.
• Minimum of 3 years HR experience.
• Willing to travel up to 25%.
• Knowledge of state/federal employment regulations (Wage & Hour, FMLA, ADA, Workers’ Comp).
• Healthcare HR experience strongly preferred.

Responsibilities

• Serve as ambassador for HR services and resources across Cornerstone agencies.
• Grow and develop HR support programs and services for agencies.
• Collaborate with operations to boost employee engagement and retention.
• Conduct HR compliance audits in Workday and approve requisitions.
• Provide training and development for new HR representatives.
• Support multi-state HR initiatives, policy creation, and risk management.

Skills

HR compliance and policy

Employee relations

Recruiting & onboarding

Training & development

Analytical skills

Education

Bachelor’s degree in HR or related field

SHRM certification preferred

Tools

Workday

Job description

Who We Are

At Pennant, our culture is our competitive advantage. We support a growing network of independently operated healthcare companies while empowering local leaders to make a meaningful impact in the communities they serve. And we are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG).

Our unique Service Center model provides resources and expertise across areas such as IT, HR, clinical, legal, and compliance, while giving our leaders freedom within a framework to make decisions, take ownership, and lead their teams.

Our culture is grounded in our CAPLICO values: Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership. These aren't just words on a wall. They shape how we work, grow leaders, solve problems, and support one another.

If you're looking for a place where your ideas matter, you're encouraged to take ownership, and you can grow alongside passionate people, Pennant may be the place for you. You can learn more about The Pennant Group at www.pennantgroup.com

Job Summary

Pennant Services is looking for an innovative and solution-minded HR professional to support and accelerate the results of its home health, hospice, and home care business line The Region assigned. Current focus regions include Connecticut and other eastern states.

The HR Resource will be an ownership-minded resource providing guidance to multiple home health, hospice, and home care agencies and their local HR/Payroll Representatives. The HR Resource will support agencies in multiple states to deliver HR best practices, consultation, and guidance to achieve each Agency’s business objectives. The HR Resource will bring appropriate resolution to related HR compliance matters, and provide support to multi-state operational HR initiatives, HR training, incentive programs, leadership development and coaching related to best employment practices and risk management. The HR Resource will be a key member of the Pennant HR Team and will drive cultural excellence around our core values.

DUTIES & RESPONSIBILITIES

• Be the ambassador of the HR organization to represent the services and resources available to the Cornerstone agencies and help manage the collective reputation of the HR organization as a whole.
• Support HR/Payroll Representatives by growing and developing the delivery of HR support, initiative, programs, and services that drive the needs of the respective agency.
• Collaborate with agency operations and other key functions to develop programs aimed at enhancing employee engagement and retention.
• Conduct HR compliance audits within Workday to ensure compliance with local labor laws, company policies and other relevant regulations for assigned portfolio.
• Provide Workday HR Resource support for Cornerstone entities, including reviewing and approving all new job requisitions submitted.
• Provide Accurate Background Check training and support for Cornerstone entities, including reviewing reports and providing guidance as needed.
• Support Acquisition activity for Cornerstone entities.
• Conduct HR Compliant Audits within Workday, and create training
• Provide training and development of HR systems and processes for new HR Reps.
• Understands human resources needs of assigned agencies via regular communication with local HR/Payroll Representatives and analysis of agency specific human resources data.
• Advises on the application of Federal and State labor and employment laws and policies and procedures to ensure compliance.
• Identifies training/development needs of assigned companies and acts as liaison with various service center departments to provide appropriate agency-specific training.
• Partners with Compliance, Payroll, and Benefits department to facilitate training as needed
• Assists assigned agencies with reasonable accommodations and the interactive process under the ADA.
• Analyzes human resources data such as employee satisfaction survey scores, employee satisfaction survey comments, new hire survey responses, exit interview information, unemployment claims data and turnover statistics. Recommends and facilitates actions in response as necessary in partnership with local agency and its leaders.
• Investigates with HR Director oversight investigations of HR-related complaints and documents investigation and resolution.
• Reports any incidents of non-compliance or high-risk actions to the Director of HR, Employee Relations, and/or the Compliance Partner.
• Assists with job description development.
• Creates or revises human resources policies, procedures and related documents/forms.
• Audits selected HR activities such as personnel files, FLSA or HR policies/processes periodically to determine consistency of administration and compliance.
• Contributes to Human Resources Department annual goals set by Director of HR for Cornerstone.
• Promotes, lives organizations core values and acts as cultural champion.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS

• Bachelor’s degree required, preferably in Human Resources, Business, or another related field, or commensurate experience required. SHRM certification preferred.
• A minimum of 3 years HR experience.
• Willing to Travel as needed, up to 25%.
• Continuous improvement focus, collaborative mindset, strong interpersonal skills.
• Detail focused and ability to set appropriate priorities amongst multiple demands.
• Knowledge of state and federal employment compliance regulations to include Wage & Hour, FMLA, ADA, Workers Comp etc., specific to the portfolio assigned; multistate experience strongly preferred.
• Experience in employee relations, recruiting, diversity initiatives, and employee life cycle.
• A positive, flexible, and caring personality who displays good judgment, inspires confidence, and handles confidential matters with discretion.
• Excellent listening skills and demonstrates professional empathy.
• Ability to support an environment that has multiple shifts and significant staffing ramps to support growth in current, and future, geographic locations
• Ability to provide direct, transparent feedback and develop relations of accountability.
• Strongly Preferred: Experience in Healthcare setting and/or industry.
• Preferred: Experience with Workday or other HRIS systems.

Location

Farmington, CT

Work Setting

Hybrid

Compensation

$120,000-175,000

Employment Type

Full-Time

Travel Requirement

As needed, up to 25%

EQUAL EMPLOYMENT OPPORTUNITY

Pennant Services is an equal opportunity employer. We are committed to creating an inclusive workplace and consider qualified applicants for employment without regard to legally protected characteristics. Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.

JOB DESCRIPTION DISCLAIMER

This job description is intended to describe the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities and requirements may change based on business needs.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.