SENIOR HR MANAGER

∙ Elijah House Foundation; Goodlettsville (TN); On-site; USD 110,000 - 150,000; Full time

Job summary

Dollar General is seeking an HR leader to partner with district and regional teams to shape talent strategies, drive performance, and strengthen employee relations across store and distribution operations.

The role focuses on succession planning, engagement, and development programs, with emphasis on change leadership and staffing excellence in a retail environment.

Qualifications

• Extensive knowledge of state and federal employment laws.
• Mediates conflicts and supports employee relations.
• Drives results through collaboration and influence.
• Strong planning, coordination, and project management.
• Excellent verbal and written communication at all levels.
• Willingness to travel up to 50%.
• Strong presentation skills and employee relations expertise.
• Experience with change management and leadership development.

Responsibilities

• Maintain ongoing succession planning management for assigned area and ensure adequate staffing for store level positions.
• Provide direction to opportunity markets including frequent market visits and strategic action planning in partnership with field operations leaders.
• Support the performance management processes for all field management roles which include performance appraisals, SMART coaching/counseling, performance improvement plans, terminations, and other related areas.
• Responsible for the creation and execution of engagement strategies to promote retention.
• Manage the development programs for store management roles and drive training compliance for assigned divisions.
• Manage field employee relations in partnership with the Employee Relations department.
• Responsible for recruiting District Manager and Regional Loss Prevention Manager positions through internal development and external sourcing.

Skills

Employment laws knowledge

Conflict mediation

Collaboration & influence

Planning & project mgmt

Verbal & written communication

Travel up to 50%

Presentation skills

Employee relations expertise

Education

Bachelor's degree

Graduate degree

PHR/SPHR a plus

Job description

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

Job Details

General Summary: Partners with assigned District Managers and Regional Directors to provide professional consultation in areas related to talent assessment, polices/procedures, succession planning, employee relations, and retention initiatives. Partners with centers of excellence and drives execution of enterprise wide initiatives such as performance management, diversity, and employee engagement. Assists the HR Director in the management of human capital strategy and metrics.

Duties & Responsibilities

• Maintain ongoing succession planning management for assigned area of responsibility and ensure adequate staffing for store level positions.
• Provide direction to opportunity markets including frequent market visits and strategic action planning in partnership with field operations leaders.
• Support the performance management processes for all field management roles which include performance appraisals, SMART coaching/counseling, performance improvement plans, terminations, and other related areas.
• Responsible for the creation and execution of engagement strategies to promote retention.
• Manage the development programs for store management roles and drive training compliance for assigned divisions.
• Manage field employee relations in partnership with the Employee Relations department.
• Responsible for recruiting District Manager and Regional Loss Prevention Manager positions through internal development and external sourcing.

Qualifications

Knowledge, Skills, & Abilities

• Extensive knowledge of state and federal employment laws
• Ability to mediate between employees during conflict resolution
• Ability to achieve measurable results through collaboration and influence
• Exceptional planning, coordination, project management and implementation skills
• Advanced ability to communicate with employees at all levels (both verbal and written communication skills)
• Ability to travel up to 50%.
• Strong presentation skills
• Extensive knowledge of employee relations practices and investigation skills for employee relations cases.

Work Experience &/or Education

• Bachelor’s degree required – Graduate degree is a plus
• Proven track record of progressive HR leadership within an organization
• Ideal candidate will have extensive HR generalist experience to include strength in change management, leadership development, talent selection, employee relations, and management coaching
• PHR/SPHR a plus