Senior HR Generalist - Americas

Remote; San Francisco (CA); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Team sprints in person

Learning budget USD 2,000

Compensation review annually

Recognition rewards

Holiday leave

Parental leave

Employee Assistance Programme

Travel opportunities

Priority Pass

Job summary

Canonical, a leading open source software company, seeks a Senior HR Generalist to support the AMER region in a remote-first role. You will partner with regional and global HR leaders to drive compliant HR operations, workforce planning, and employee relations across multiple countries.

You will champion talent development, onboarding, DEI initiatives, performance management, and HR policy design while collaborating closely with the Americas HR Manager and the Global Head of HR.

Qualifications

• Academic track record in both high school and university.
• HR initiatives across regions within a tech business.
• Experience in Latin America labor laws (Brazil/Mexico a plus).
• Experience partnering with senior stakeholders.
• Hands-on in daily HR routines.

Responsibilities

• Deliver precise and compliant HR operations with high accuracy.
• Collaborate with Americas HR Manager and Global Head of HR to impact multiple regions.
• Oversee talent development, succession planning, onboarding, culture and engagement initiatives.
• Support performance management, organizational design, engagement, rewards and workforce planning.
• Partner with HRIS to refine day-to-day HR processes.
• Coach managers on employee relations across multiple countries.
• Work with managers to deliver training and development programs.
• Establish trusted regional HR partnerships.
• Drive DEI initiatives.
• Design and deliver global HR policies and projects.

Skills

HR operations

Regional HR

Employee relations

Talent development

Performance management

Data analysis

Stakeholder management

Remote work experience

English fluency

Education

Bachelor's degree

Tools

HRIS

Payroll systems

Job description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We require an HR function that thinks and acts globally. We're looking for a Senior HR Generalist to offer their expertise to our AMER region. It's an exciting time to join with the opportunity to help shape and create an HR function for the future. The senior role will serve as a driver and practitioner in both regional and global HR initiatives. You will join a global team of HR professionals to provide precise, compliant and scalable HR operations to the business, advise and execute on HR issues across the whole employee life-cycle, and partner with leadership in your region. You will have an analytical approach, a keen eye for detail and the ability to interpret data trends and themes.

Location: This role will be based remotely in the AMER region

The role entails

• Deliver precise and compliant HR operations in a timely manner and with the highest degree of accuracy

• Interact closely with the Americas HR Manager and the Global Head of HR to create impact across all HR regions

• Be accountable for HR processes such as talent development, succession planning, performance assessments, onboarding, culture and engagement initiatives that drive a high performing team

• Work with managers across the business on performance management, organizational design, employee engagement, rewards- and workforce planning

• Partner with the HRIS team to develop and refine operational processes for day to day HR administration

• Coach and advise people managers on the full spectrum of employee relations issues across multiple countries

• Partner with people managers to support the delivery of appropriate training and development programs

• Establish a trusted partnership with the business in your region

• Drive diversity, equity, and inclusion initiatives

• Design new policies and deliver on business-critical HR related projects globally

What we are looking for in you

• Exceptional academic track record from both high school and university

• HR experience leading initiatives across regions within a technology business

• Regional HR experience within Latin America (Brazil and/or Mexico is a plus), with an understanding of local labor laws, competitive awareness and insights

• Experience in business partnering with senior stakeholders

• A good balance between leading and executing, in this role you will need to be hands‑on involved in the daily HR routines

• Experience mentoring and developing others

• Strong project management skills with the ability to define done and keep deliverables on track

• Experience in working in a remote first organization

• Able to leverage data to make informed decisions

• Fluent in business English (written and spoken)

• Self motivated, organized, accurate, confident, authentic, results‑orientated, open‑minded and enthusiastic

• Willingness to travel up to 4 times a year for internal events

Nice to have skills

• Experience with immigration policies and mobility processes

• Payroll and/or benefits oversight experience

• Knowledge of HR Systems and databases

• Professional HR certification(s)

• Facilitation skills

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance‑driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice‑yearly team sprints in person

• Personal learning and development budget of USD 2,000 per year

• Annual compensation review

• Recognition rewards

• Annual holiday leave

• Maternity and paternity leave

• Employee Assistance Programme

• Opportunity to travel to new locations to meet colleagues

• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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