Senior HR Generalist

Keller Management Services, LLC; Plano (TX); Hybrid; USD 88,000 - 116,000; Full time

Benefits offered by this job

401(k) + matching

Health, Dental, Vision insurance

Life insurance

Paid time off (PTO)

Holiday Pay

Job summary

Keller Management Services, LLC in Plano, TX is seeking a Senior HR Generalist who thrives in a construction-driven environment, partners with operations, and delivers practical HR support across the business, with a strong emphasis on field teams.

This role requires visibility in the field, building relationships, addressing issues early, coaching frontline leaders, and ensuring compliant, pragmatic HR solutions that enable operational success.

Qualifications

• 5+ years of HR experience with emphasis on employee relations.
• Experience supporting field-based or multi-site operations.
• Strong judgment and ability to coach frontline leaders.

Responsibilities

• Lead day-to-day employee relations including performance concerns and discipline.
• Conduct and document workplace investigations with fairness and thoroughness.
• Coach managers on performance management and employee relations.
• Build trusted relationships with employees and managers, addressing concerns early.
• Support performance management processes, coaching, documentation, and separations.
• Ensure consistent policy application across field and non-field roles.
• Identify ER trends and share insights with HR partners.
• Collaborate across regions for consistent HR support.

Skills

Employee relations

Field-based operations

Coaching leaders

HR policies

Travel readiness

Job description

Company Logo

Overview

Keller is the world leader in geotechnical construction and deep foundations. With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges. Our values of integrity, collaboration, and excellence enable us to lead the industry in providing the optimal solution for our clients.

At Keller, we’re looking for a Senior HR Generalist who thrives in a construction-driven environment, partners closely with operations, and brings practical, solutions-oriented HR support across the business- with a strong emphasis on supporting our field teams. This role plays a critical part in driving consistency, reducing risk, and strengthening leadership across our workforce.

While this position supports both field and non-field employees, success in this role requires someone who is comfortable being visible, engaged, and proactive in the field- building relationships, addressing issues early, and supporting leaders where the work is happening.

You’ll sit at the intersection of people and operations, helping shape leadership capability, enhance the employee experience, and ensure we operate in a way that is both compliant and practical.

Responsibilities

Employee Relations & Investigations

• Lead day-to-day employee relations matters, including performance concerns, conduct issues, and discipline
• Conduct and document workplace investigations with a fair, consistent, and thorough approach
• Partner with leaders to drive compliant, well-reasoned outcomes
• Escalate complex or high-risk situations to HR Business Partners as needed

Manager Coaching & Support

• Provide direct coaching to managers on performance management and employee relations
• Offer clear, practical guidance on handling employee issues and communication
• Reinforce leadership expectations, accountability, and consistency in decision-making

Engagement & Presence

• Build strong, trusted relationships with employees and managers
• Address concerns early through proactive engagement

Performance Management & Workforce Support

• Support the execution of performance management processes, including coaching, documentation, and separations
• Partner with leaders on employee development, readiness, and overall team effectiveness
• Provide input on workforce planning, team structure, and leadership gaps

Policy Application & Risk Management

• Ensure consistent and practical application of company policies across both field and non-field environments
• Advise leaders on compliance considerations and risk mitigation
• Support the rollout of HR initiatives in a way that is both effective and operationally realistic

Trend Identification & Insights

• Identify trends in employee relations activity, turnover, and performance challenges
• Share insights with HR Business Partners to address recurring themes and strengthen leadership capability
• Promote consistency across regions through aligned approaches and decision-making

Cross-Region Collaboration

• Partner across regions to ensure consistent HR support and coverage
• Flex between high-volume employee relations work and project-based initiatives
• Collaborate with HR team members to support broader business needs

Qualifications

• 5+ years of progressive HR experience, with strong focus on employee relations
• Experience supporting field-based or multi-site operations (construction, industrial, or similar environments preferred)
• Strong judgment and ability to navigate complex employee situations
• Proven ability to coach and influence frontline leaders
• Comfortable working independently while partnering closely with HR Operations and HR Business Partners
• Willingness to travel to field and locations as needed

This role is 4 days in the office, one day remote

Additional Information

Salary Range: : $88,000 - $116,000

Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factorspermittedby law

Benefits

• 401(k) + matching

• Health, Dental, Vision insurance

• Life insurance

• Paid time off (PTO)

• Holiday Pay

Keller is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply.

Equal Employment Opportunity