Senior HR Director, Field Support — Multi-Site Wisconsin

Complete Care, Inc.; Milwaukee (WI); On-site; USD 120,000 - 180,000; Full time

Job summary

Complete Care is seeking a Senior Human Resources Director – Field Support to lead and support HR across Wisconsin facilities. This role partners with operations to ensure consistent practices, regulatory compliance, and exceptional employee support.

Reporting to the Regional HR Director, you will mentor HR leaders, conduct file audits, and drive employee relations initiatives while traveling to centers as needed to fill leadership gaps and oversee policy implementation.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 3–5 years of HR experience in long-term care or healthcare strongly preferred.
• Experience as a facility Human Resources Director or comparable HR leadership role preferred.
• Knowledge of employment law, employee relations, leave administration, onboarding, and compliance.
• Experience with HRIS systems such as ADP or UKG.
• Union experience is a plus.
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) is preferred.
• Ability and willingness to travel frequently throughout the Wisconsin region.

Responsibilities

• Partner with HR Directors and facility leadership to provide operational HR support across multiple skilled nursing facilities.
• Travel to centers to assist during leadership transitions, leaves of absence, or periods of increased operational need.
• Mentor, train, and onboard new HR Directors to ensure consistency with company policies and best practices.
• Conduct personnel file audits and support regulatory compliance initiatives.
• Assist with employee relations investigations, performance management, corrective actions, and terminations.
• Provide guidance on leave administration, payroll processes, onboarding, and HR compliance.
• Support union-related matters, including grievance preparation and contract interpretation when applicable.
• Collaborate with the Regional HR Director on special projects and regional initiatives.
• Foster a culture of accountability, professionalism, collaboration, and exceptional employee support.

Skills

Employee relations

Regulatory compliance

Communication

Leadership development

Education

Bachelor's degree in Human Resources or related field

Tools

ADP

UKG

Job description

Complete Care is seeking a Senior Human Resources Director – Field Support to lead and support HR across Wisconsin facilities. This role partners with operations to ensure consistent practices, regulatory compliance, and exceptional employee support.

Reporting to the Regional HR Director, you will mentor HR leaders, conduct file audits, and drive employee relations initiatives while traveling to centers as needed to fill leadership gaps and oversee policy implementation.