Senior HR Compliance Specialist

Pop Mart; Culver City (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

Growth opportunities

Career development

Job summary

POP MART Americas, Inc. is seeking a Senior HR Compliance Specialist to support employment compliance across the Americas, including the United States, Canada, Mexico, and future South America markets. This role builds and strengthens HR compliance programs, policies, audits, and risk mitigation across POP MART’s corporate and retail operations.

The Sr. HR Compliance Specialist will work with HR Business Partners, Payroll, Legal, and external counsel to ensure compliant, consistent, and scalable

Qualifications

• Bachelor’s degree or higher in a related field.
• 7+ years of progressive HR experience including compliance and employment law.
• Strong knowledge of U.S. employment laws and multi-state compliance.
• Experience supporting retail/hospitality or high-growth workforces preferred.
• Exposure to Canadian/Mexico compliance is a plus.

Responsibilities

• Develop, maintain, and support HR compliance programs across the Americas, including the U.S., Canada, Mexico, and future South America markets.
• Monitor employment law developments and update policies and training accordingly.
• Conduct HR compliance audits and remediation planning across corporate and retail locations.
• Draft and update HR policies, handbooks, SOPs, and communications.
• Provide guidance on policy interpretation and compliant employment practices.

Skills

HR compliance

Policy drafting

Audit and risk mitigation

Cross-functional collaboration

Project management

Communications

Confidentiality

Education

Bachelor’s degree in Human Resources, Business Administration, Legal Studies, or related

Tools

HRIS

Payroll systems

Timekeeping

LMS

Workday

Document management systems

Job description

Position: Senior HR Compliance Specialist

Department: HR

Reports To: HR Operations Leadership

Location: Los Angeles, CA (Fully On-site)

Employment Type: Full-Time, Exempt

Salary Range: $100k-$130K

Position Summary

POP MART Americas, Inc. is seeking an Sr. HR Compliance Specialist to support employment compliance across the Americas, including the United States, Canada, Mexico, and future expansion into South America. This role will help build, maintain, and strengthen HR compliance programs, policies, audits, and risk mitigation practices across POP MART’s corporate and retail operations.

The Sr. HR Compliance Specialist will partner closely with HR Business Partners, Payroll, Benefits, Legal, Retail Operations, Loss Prevention, Learning & Development, and external counsel to ensure employment practices are compliant, consistent, and scalable across multiple jurisdictions. This position is ideal for a practical compliance professional who can interpret employment requirements and translate them into clear policies, processes, training, and operational guidance.

Key Responsibilities

• Develop, maintain, and support HR compliance programs across the Americas, including the U.S., Canada, Mexico, and future South America markets.
• Monitor employment law developments and partner with HR, Legal, and business leaders to assess impact and implement necessary updates.
• Maintain compliance calendars, policy review cycles, required postings, training requirements, reporting deadlines, and audit schedules.
• Draft, review, and update HR policies, employee handbooks, SOPs, acknowledgments, templates, and employee communications.
• Support compliance with wage and hour requirements, timekeeping, meal and rest breaks, overtime, paid sick leave, leaves of absence, accommodations, record retention, and other employment obligations.
• Conduct HR compliance audits across corporate and retail locations, including reviews of employee classifications, personnel records, policy acknowledgments, scheduling practices, and payroll-related processes.
• Identify compliance gaps and partner with HR, Payroll, Benefits, HRIS, Operations, and Legal to develop and track remediation plans.
• Support new store openings, market expansion, and workforce changes by ensuring applicable HR compliance requirements are addressed.
• Provide guidance to HRBPs, managers, and business leaders on policy interpretation, documentation standards, and compliant employment practices.
• Partner with Learning & Development to create and roll out compliance training, knowledge checks, policy refreshers, and manager resources.
• Support responses to agency inquiries, audits, claims, subpoenas, and information requests in partnership with Legal and external counsel.
• Prepare compliance summaries, audit findings, leadership updates, dashboards, trackers, and remediation reports.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Legal Studies, or a related field preferred.
• 7+ years of progressive HR experience, with experience in HR compliance, employee relations, HR operations, or employment law compliance.
• Strong knowledge of U.S. employment laws, including wage and hour, paid sick leave, leaves of absence, accommodations, anti-discrimination, workplace policy compliance, and record retention.
• Experience supporting multi-state, retail, hospitality, restaurant, or high-growth workforces strongly preferred.
• Exposure to Canadian and/or Mexico employment compliance preferred; South America compliance experience is a plus.
• Experience conducting HR audits, drafting policies, preparing employee communications, and managing remediation plans.
• Familiarity with HRIS, payroll, timekeeping, LMS, and document management systems; Workday, Lark, or similar systems preferred.
• Strong analytical, organizational, writing, and project management skills.
• Ability to interpret legal guidance and convert it into practical business processes.
• High attention to detail, sound judgment, and ability to manage confidential information.
• Ability to work independently, prioritize competing deadlines, and operate in a fast-paced, growing environment.

Preferred Qualifications

• PHR, SPHR, SHRM-CP, SHRM-SCP, or similar HR certification preferred.
• California employment compliance experience strongly preferred.
• Experience supporting retail store operations, new store openings, or distributed hourly workforces preferred. Prior experience working with external employment counsel or supporting employment-related audits, claims, or agency matters preferred.
• Spanish, French, or Portuguese language skills are a plus.

Core Competencies

• Employment Compliance Expertise
• Policy Drafting and Implementation
• Audit and Risk Mitigation
• Cross-Functional Collaboration
• Practical Problem Solving
• Clear Business Communication
• Project Management
• Sound Judgment and Confidentiality

What We Offer

• Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
• Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.
• Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly

*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Physical Requirements

• Must be able to remain in a stationary position (e.g., seated or at a desk) for extended periods while operating a computer or other office equipment.
• Must be able to occasionally lift or move items weighing up to 25 pounds.

The base salary range for this position is $100,000 - $130,000 annually. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications. This position may also be eligible to participate in the Company's incentive compensation program.

For applicants located in Los Angeles or San Francisco: In accordance with applicable local Fair Chance laws, POP MART conducts criminal background checks only after a conditional offer of employment has been made. Qualified applicants with criminal histories will be considered in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance (Los Angeles Municipal Code § 189.04) and the San Francisco Fair Chance Ordinance, as applicable.

POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.

Reasonable Accommodation

Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing [e-mail].

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.