Senior HR Business Partner

Upside; Washington (District of Columbia); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Equity (ISOs)

401(k) program

Unlimited PTO + holidays

Flexible work environment

Lunch reimbursement

Employee Resource Groups

Learning and Development stipend

Transparent culture

Amazing mission

Job summary

Upside in New York City is seeking a Senior HR Business Partner to support multiple client groups and partner with people managers to drive employee experiences and business outcomes. You will focus on manager-level and team-level partnership while contributing to broader People & Workplace initiatives that help Upside scale.

This hands-on role thrives in a fast-paced environment and offers opportunities to grow impact as a strategic people partner, with in-office requirements on Mon, Tue, and

Qualifications

• Bachelor’s degree required or equivalent practical experience.
• 5+ years as HR Business Partner in a high-growth environment.
• Experience supporting Engineering and/or Sales teams.
• Knowledge of employment laws and HR best practices.
• Experience supporting managers and employees across teams.
• Strong organizational skills and ability to manage multiple priorities.
• Comfort with ambiguity and adapting to evolving needs.
• Empathy balanced with sound judgment and discretion.
• Strong communication and relationship-building across levels.
• Hands-on, bias for action, and continuous improvement mindset.
• Willingness to travel occasionally.

Responsibilities

• Partner with people managers to deliver high-quality HR support.
• Coach managers on performance, development, engagement and team effectiveness.
• Lead and support performance reviews and talent discussions.
• Analyze people data and trends to identify opportunities and solutions.
• Be a trusted point of contact, promoting Upside culture.
• Manage employee relations with discretion alongside senior HR leaders.
• Support organizational change initiatives during growth.
• Collaborate with People & Workplace to deploy programs and tools.
• Escalate complex matters to Sr. Principal HRBP when needed.
• Contribute to a respectful, inclusive, safe work environment.

Skills

HRBP experience

Cross-functional collaboration

Employment law knowledge

Managing multiple priorities

Empathy with discretion

Excellent communication

Travel willingness

Education

Bachelor’s degree in HR / Business

Job description

Meet Upside

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail-profits measurement, attribution, and incrementality to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.

Meet Upside

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail-profits measurement, attribution, and incrementality to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.

The Impact You'll Make

As a Senior HR Business Partner at Upside, you will support multiple client groups and partner closely with people managers to drive strong employee experiences and business outcomes. You will focus on manager-level and team-level partnership while contributing to broader People & Workplace initiatives that help Upside scale. This role is ideal for someone who enjoys being hands-on, thrives in a fast-paced environment, and wants to grow their impact as a strategic people partner.

What You’ll Do

• Partner with people managers across multiple client groups, such as Engineering and Retail Go-To-Market, to support day-to-day people needs and deliver consistent, high-quality HR support.
• Provide coaching and guidance to managers on performance management, employee development, engagement, and team efficiency.
• Support and implement people programs and processes, including performance reviews, talent discussions, and employee development initiatives.
• Analyze people data and trends to find opportunities and recommend practical, actionable solutions.
• Serve as a trusted point of contact for employees, encouraging open communication and reinforcing Upside’s culture and core values.
• Manage employee relations matters with fairness, discretion, and partnership with senior HR leaders as appropriate.
• Support organizational change initiatives and evolving team needs in a scaling company.
• Partner cross-functionally within the People & Workplace team to deploy programs, policies, and tools.
• Escalate and collaborate with the Sr. Principal HRBP on complex or sensitive matters involving senior leaders or broader organizational impact.
• Contribute to building and maintaining a respectful, inclusive, and safe work environment.

Competencies You'll Need

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.
• 5+ years of experience in an HR Business Partner role in a fast-paced, high-growth environment.
• Experience supporting Engineering and/or Sales teams as an HRBP.
• Working knowledge of employment laws and HR best practices, with the ability to apply them thoughtfully and consistently.
• Experience supporting people managers and employees across a variety of teams or functions.
• Strong organizational skills and the ability to manage multiple priorities independently.
• Comfort operating in ambiguity and adapting as business needs evolve.
• Ability to balance empathy with sound judgment and discretion.
• Strong communication and relationship-building skills across all levels of the organization.
• A hands-on mentality with a bias for action and continuous improvement.
• Willingness to travel occasionally, as needed.

Location:

This hybrid role is based in our New York City office in the Flatiron District. In-office attendance is required on Monday, Tuesday, and Thursday, and may increase based on project-based needs and changes to Upside’s in-office policy over time.

Compensation

The U.S. base salary range for this full-time position is $140,000 - $160,000 + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.

Benefits

• Medical, dental, and vision coverage starting on Day 1
• Equity (ISOs)
• 401(k) program
• Family planning programs + paid parental leave
• Physical fitness and wellness memberships
• Emotional and mental health support programs
• Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break
• Flexible work environment
• Lunch reimbursement for in-office employees
• Employee Resource Groups
• Learning and Development stipend
• Transparent culture
• Amazing mission!

Diversity And Inclusion

Diversity drives innovation, and our differences make us stronger. We’re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!

If there's anything we can do to support a disability or special need during your application or interview process, please email [e-mail].

This email is for accessibility accommodations only, it should not be used to submit job applications.

Notice To Recruiters And Placement Agencies

This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

Compensation Range: $127K - $160K