Senior Home Lending Advisor, Palo Alto, CA

Testing Site - JPMC; Palo Alto (CA); Vor Ort; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

JPMorgan Chase in Palo Alto, CA seeks a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan life cycle, leveraging deep mortgage knowledge to guide clients to the best financing options. The role emphasizes regulatory compliance and cross-team collaboration to deliver a superior borrower experience.

You'll mentor branch staff, coordinate with bankers, and promote mortgage products while building lasting relationships with local real estate markets.

Qualifikationen

• Bachelor's degree or equivalent in sales/real estate
• 3+ years of mortgage lending and proven sales in retail banking
• Knowledge of local real estate market
• Excellent written and oral communication skills; knowledge of FHA, VA, FNMA, FHLMC guidelines

Aufgaben

• Coaches and mentors the branch team by providing training on products and services.
• Meets with customers and introduces new clients to bankers for additional products and services.
• Collaborates with the team to create an outstanding customer experience using marketing and cross-sell efforts.
• Develops a strong partnership with retail branches to promote mortgage loan originations.
• Builds as the internal/external mortgage expert and maintains relationships with customers.
• Exhibits consultative skills to make recommendations based on financial analysis and customer needs.

Kenntnisse

Bachelor's degree / equivalent

Mortgage lending experience

Sales experience

Real estate market knowledge

Excellent communication skills

FHA/VA/FNMA/FHLMC guidelines

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.

Job responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience in sales and/or real estate
• 3+ years of mortgage lending and proven sales experience in retail banking
• Knowledge of real estate market in local area
• Excellent written and oral communication skillsKnowledge of FHA, VA, FNMA, and FHLMC guidelines

Preferred qualifications, capabilities, and skills

• FHA/VA sales experience
• Marketing, promoting, relationship building, and consulting skills
• Intermediate PC skills in a Windows environment

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.