Senior Home Care Operations Leader

Synergy HomeCare; Urbandale (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Paid earned vacation and travel

Liability Insurance

Workers' Compensation coverage

Unemployment insurance

Expense reimbursement stipend

Franchise training and annual confrern

Company vehicle

Job summary

SYNERGY HomeCare is seeking a Designated Manager in Urbandale, IA to lead a compassionate team delivering in-home care. You’ll drive growth, develop annual plans, and supervise staff while maintaining strong community and client relationships.

The role demands 3+ years of supervisory experience in home care or related settings, a minimum Associate degree (Bachelor’s preferred), and solid skills in operations, budgeting, and customer service.

Qualifications

• Three years supervisory or management experience in a home care setting preferred.
• Minimum Associates degree; Bachelor’s degree strongly preferred.
• Knowledge of healthcare operations, leadership skills, budgeting and financial management, exemplary customer service skills.
• This is an autonomous leadership role requiring self-motivation and team guidance.

Responsibilities

• Accountability to franchise owner with total oversight over the business.
• Maintain positive relationships with community partners, clients, families, and caregivers with excellent customer service.
• Develop annual business plans, budgets, and operational plans; manage metrics to hit growth targets.
• Lead the entire office team, including hiring and performance management.
• Ensure positive business and financial performance; maintain billing and payroll; manage overall budget.

Skills

Healthcare operations

Leadership

Budgeting

Financial management

Customer service

Education

Associate degree

Bachelor's degree preferred

Job description

SYNERGY HomeCare is seeking a Designated Manager in Urbandale, IA to lead a compassionate team delivering in-home care. You’ll drive growth, develop annual plans, and supervise staff while maintaining strong community and client relationships.

The role demands 3+ years of supervisory experience in home care or related settings, a minimum Associate degree (Bachelor’s preferred), and solid skills in operations, budgeting, and customer service.