Senior Health Program Representative

DelDOT; Smyrna, Northern (DE, KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Department of Health and Social Services (DHSS) seeks a Senior Health Program Representative to conduct onsite compliance visits and audits for Vaccine for Children (VFC) providers, ensuring accurate data submission to federal databases. You will schedule and perform VFC and IQIP site visits, educate providers, and assist with claims issues related to reporting inaccuracies.

Responsibilities include coordinating site visits, verifying client eligibility, and maintaining documentation.

Qualifications

• Six months experience eliciting and assessing information to make referrals or provide additional information to others.
• Six months experience in data collection from multiple sources (files, records, databases, customers, staff or others).
• Six months experience in record keeping.
• Six months experience in narrative report writing.
• Knowledge of etiology of communicable or chronic diseases/health hazards.
• Possession of a valid Driver's License (not suspended, revoked or cancelled, or disqualified from driving).

Responsibilities

• Plans and conducts screening surveys to identify cases of communicable diseases/health hazards.
• Conducts field investigations with on-site and office interviews to obtain information for locating exposed individuals.
• Takes samples of blood and body fluids and may perform clinical tests.
• Locates exposed individuals through confidential investigative techniques.
• Contacts private health care providers to ensure rapid case reporting and referrals.
• Counsels patients and high-risk individuals to reduce disease spread.
• Prepares confidential statistical and narrative reports.
• Provides educational programs to groups and organizations.

Skills

Data collection

Record keeping

Narrative report writing

Communication

Information elicitation

Job description

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

This position conducts onsite compliance visits and audits for Vaccine for Children (VFC) providers, ensuring adherence to program requirements and timely, accurate submission of data to federal databases. Responsibilities include scheduling and performing VFC and Immunization Quality Improvement Program (IQIP) site visits, providing immunization education, recruiting private pediatric and adolescent providers, verifying and uploading VFC client eligibility in the IIS, and assisting with claims issues related to reporting inaccuracies.

Essential Functions

• Plans and participates in selective or multiphasic screening surveys to identify cases of communicable diseases/health hazards.
• Conducts field investigations which includes on-site and office interviews to obtain information to locate exposed individuals and recommends and/or implements necessary follow-up measures.
• Takes samples of blood and body fluids and may perform clinical tests.
• Locates individuals exposed to infected patients through confidential investigative techniques.
• Contacts private health care providers to ensure rapid case reporting and refers for treatment and/or examination.
• Counsels patients and individuals in high risk target groups to reduce potential spread of communicable disease/health hazards by obtaining named contacts.
• Prepares confidential statistical and narrative reports.
• Provides educational programs to groups and organizations.

Job Requirements

JOB REQUIREMENTS for Senior Health Program Representative

• Six months experience in eliciting and assessing information to make referrals or provide additional information to others.
• Six months experience�in data collection which includes collecting, compiling and maintaining data from multiple sources such as files, records, databases, customers, staff�or others.
• Six months experience�in record keeping.
• Six months experience�in narrative report writing.
• Knowledge of etiology of communicable or chronic diseases/health hazards.
• Possession of a valid Driver's License (not suspended, revoked or cancelled, or disqualified from driving).

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com.

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail].

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.