Senior Google for Education Trainer & Solutions Consultant

CDW; United States; Remote; USD 91,000 - 129,000; Full time

Benefits offered by this job

Annual bonus target 5%

Job summary

CDW is seeking a Senior Education Consultant to deliver high-energy virtual and in-person training programs across the United States, focusing on Google Workspace for Education Admin Console, Google Cloud Directory Sync, and related certifications.

You will craft engaging sessions for Education IT Admins and work across the full project lifecycle to tailor engagements that strengthen customer relationships.

Qualifications

• Bachelor's degree and 5+ years managing Google for Education, with professional systems administration experience OR 9+ years equivalent experience.
• Advanced expertise in Google Workspace for Education admin console administration.
• Ability and willingness to travel up to 50% or as needed to other CDW locations, meetings and client sites.
• Experience with large schools in K12 or higher education, a plus.
• Experience with CDW Amplified for Education tools and services such as Gopher for Chrome, Gopher for Users, Audit, Technical Training and Collaborative, a plus.

Responsibilities

• Curate, create and deliver training throughout the US to deliver high-energy, in-person workshops and conference sessions, as well as lead engaging virtual training sessions to Education IT Admins on technologies: including the Google Workspace for Education Admin Console, Google Cloud Directory Sync, Google Education Plus, Standard and Teaching/Learning upgrade, and more.
• Create deep-dive training for our specialized certifications, including Google Admin Levels 1 & 2, Security Specialist, Chrome Specialist, and Data Control Specialist.
• Present the value of CDW Amplified for Education Audit, trainings, and other services.
• Discover and identify customer requirements and build custom engagements leveraging the best of services and products.
• Train customers to use products effectively.
• Stay current on Google Workspace for Education changes and modifications.
• Provide technical support for customers to support pre-sales and post-sales processes.
• Address all product-related queries in a timely and efficient manner.
• Support the project needs from development to implementation.
• Provide developers with customers' feedback to help identify potential new features or products.
• Analyze customers' needs and suggest upgrades or additional features to meet their requirements.
• Work with the company to establish and evaluate best practices.
• Accurately track and support custom engagements over extended periods of time.
• Engage with customers with integrity and professionalism, working to build value in the relationship.
• Become a contributing member on the Updates & Analysis Team.
• Invest in learning about the broader aspects of the Google for Education environment, including but not limited to Google Cloud Platform, Migrations, and Provisioning.
• Work to support customers as needed if escalated from the support team.
• Deliver on all Service Delivery products as needed or applicable.

Skills

Training delivery

Public speaking

Technical communication

Google for Education admin console

Presentation skills

Education

Bachelor's degree

5+ years Google for Education management

Job description

CDW is seeking a Senior Education Consultant to deliver high-energy virtual and in-person training programs across the United States, focusing on Google Workspace for Education Admin Console, Google Cloud Directory Sync, and related certifications.

You will craft engaging sessions for Education IT Admins and work across the full project lifecycle to tailor engagements that strengthen customer relationships.