Senior Global Supply Manager - Contract Manufacturing

Whoop; Boston (MA); On-site; USD 150,000 - 195,000; Full time

Job summary

WHOOP in Boston, MA, is seeking a Senior Global Supply Manager, Contract Manufacturing to lead the commercial strategy and relationships across development, ramp, and mass production.

You will own complex negotiations, cost models, supplier governance, and sourcing decisions to improve cost competitiveness, supply resilience, and the overall member experience.

This is a full-time role requiring international travel and close collaboration with Finance, Legal, and Engineering.

Qualifications

• Bachelor’s degree in Supply Chain Management, Business, Finance, Operations, Engineering, or related field.
• 8+ years in global supply management or contract manufacturing in consumer electronics/high-volume hardware.
• Experience owning complex commercial relationships with contract manufacturers and supporting products through development to mass production.
• Strong understanding of contract manufacturing economics, including cost components and terms.
• Proven experience leading complex commercial negotiations and translating requirements into financial/contractual structures.
• Ability to influence stakeholders and resolve issues in a fast-paced, global environment.
• Willingness to travel internationally ~25%.
• Commitment to applying AI tools effectively while maintaining high-quality standards.

Responsibilities

• Own the commercial strategy and relationships with contract manufacturing partners across product development, NPI, ramp, and mass production.
• Lead negotiations covering cost components, labor, margins, NRE, tooling, capital equipment, capacity, and payment terms.
• Develop and challenge detailed cost models with cross-functional partners to improve transparency and productivity.
• Drive commercial readiness for new and existing products through RFQs, proposals, capacity plans, and sourcing decisions.
• Establish supplier governance with executive relationships, performance metrics, and corrective actions.
• Resolve complex supplier and commercial issues and identify opportunities to strengthen strategy and resilience.

Skills

Global supply management

Contract negotiations

Cost modelling

Supplier governance

Strategic sourcing

AI tools

Cross-functional collaboration

Travel readiness

Education

Bachelor's degree (Supply Chain/Related)

Tools

AI tools

Job description

At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our hardware, software, and analytics work together to provide members with actionable insights that help them improve their health and performance.

WHOOP is hiring a Senior Global Supply Manager, Contract Manufacturing to lead the commercial strategy and management of key global manufacturing partners across new product introduction, production ramp, mass production, and sustaining programs. In this role, you will own complex commercial negotiations, manufacturing cost strategy, supplier governance, capacity and investment decisions, and contractual workstreams that enable WHOOP to deliver innovative products at scale.

You will operate at the intersection of Global Supply Management, Manufacturing, Hardware Engineering, Quality, Finance, Legal, Materials, Operations, and Program Management. As a senior commercial leader, you will independently navigate complex supplier relationships, translate technical and operational requirements into effective commercial frameworks, and drive decisions that improve cost competitiveness, supply resilience, speed, and the WHOOP member experience.

RESPONSIBILITIES:

• Own the commercial strategy and key business relationships with assigned contract manufacturing partners across product development, NPI, production ramp, mass production, and sustaining operations.

• Lead complex negotiations covering manufacturing value-add, labor and overhead, supplier margin, NRE, tooling, capital equipment, capacity, payment terms, inventory exposure, productivity commitments, and other components of total manufacturing cost.

• Build, evaluate, and challenge detailed manufacturing cost models and supplier quotations, partnering with Finance, Manufacturing, and Global Supply Management teams to improve cost transparency, validate assumptions, and drive lifecycle cost and productivity improvements.

• Drive commercial readiness for new and existing products, including RFQs, supplier proposals, capacity and capital plans, contractual commitments, and manufacturing-partner sourcing or allocation decisions.

• Establish strong supplier governance and executive relationships, using business reviews, performance metrics, and corrective-action plans to drive accountability across cost, quality, delivery, capacity, productivity, inventory, and commercial execution.

• Lead resolution of complex supplier and commercial issues while identifying longer-term opportunities to strengthen manufacturing strategy, supplier economics, operating mechanisms, and supply-chain resilience.

QUALIFICATIONS:

• Bachelor’s degree in Supply Chain Management, Business, Finance, Operations, Engineering, or a related field, or equivalent practical experience.

• 8+ years of experience in global supply management, strategic sourcing, contract manufacturing, supplier commercial management, or a related function within consumer electronics, consumer hardware, or another high-volume manufacturing environment.

• Demonstrated experience owning complex commercial relationships with contract manufacturers, ODMs, or JDMs and supporting products through development, NPI, production ramp, and mass production.

• Strong understanding of contract manufacturing economics, including manufacturing value-add, labor and overhead, yield and utilization, supplier margin, NRE, tooling, capital equipment, material markups, inventory liability, and payment terms.

• Proven experience leading complex commercial negotiations, developing or challenging detailed cost models, and translating technical and operational requirements into effective financial and contractual structures.

• Ability to influence senior internal and external stakeholders, exercise sound judgment in ambiguous situations, and independently drive complex commercial issues to resolution in a fast-paced, global environment.

• Ability to travel internationally approximately 25% of the time to support negotiations, business reviews, manufacturing readiness, supplier relationships, and critical program milestones.

• Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibilityThe WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

The U.S. base salary range for this full-time position is $150,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.