Senior Global Events Programs Lead

American Express Global Business Travel; Des Moines (IA); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Professional development opportunities

Inclusion and diversity programs

Job summary

Amex Global Busine ss Travel (Amex GBT) seeks a seasoned Team Leader to run program teams, own budgets, and serve as the client’s primary delivery contact across large corporate meetings. You will manage planning cadences, on-site execution, and multi-program calendars with a focus on accuracy, governance, and client satisfaction.

You will lead senior managers and coordinators, ensuring high-quality deliverables, precise reporting, and strong collaboration with suppliers, venues, and internal

Qualifications

• Eight+ years delivering large corporate meetings and events.
• Experience leading a team of meeting professionals through full program cycles.
• Ownership of multimillion-dollar program budgets with forecasts and reconciliations.
• Delivery of large conferences with thousands of attendees on a multi-program calendar.
• Advanced Cvent proficiency and comfort with client-owned instances.
• Strong Smartsheet project-tracking capabilities.
• Executive client presence and ability to lead planning meetings.
• Proven people leadership and performance coaching.
• Clear, precise written communication.

Responsibilities

• Lead the dedicated account program team across planning, delivery, and on-site execution.
• Own delivery from kickoff to close for all assigned programs, including flagship events.
• Serve as the client’s primary daily contact for cadence, reporting, and decisions.
• Own program budgets from estimate through reconciliation and reporting.
• Maintain master timelines in Smartsheet and ensure milestone adherence.
• Oversee registration, housing, and attendee communications in Cvent.
• Lead supplier and venue management from sourcing to on-site performance.
• Direct on-site delivery for major programs with staffing and run-of-show ownership.
• Maintain program documentation and post-program debriefs for renewal value.
• Collaborate with Head of Event Operations on scope, staffing, and changes.

Skills

Team leadership

Cvent proficiency

Smartsheet

Budget management

Executive presence

Tools

Cvent

Smartsheet

Job description

Amex Global Busine ss Travel (Amex GBT) seeks a seasoned Team Leader to run program teams, own budgets, and serve as the client’s primary delivery contact across large corporate meetings. You will manage planning cadences, on-site execution, and multi-program calendars with a focus on accuracy, governance, and client satisfaction.

You will lead senior managers and coordinators, ensuring high-quality deliverables, precise reporting, and strong collaboration with suppliers, venues, and internal