Senior GIS Administrator

EXOS; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

EXOS is seeking an experienced GIS Administrator to own and operate the City/County ArcGIS environment, including ArcGIS Enterprise/Server and ArcGIS Online. You will manage geodatabases, ensure data quality, and lead integrations with ERP and public safety systems.

The role requires collaboration with city leadership, strong communication, and mentoring of junior staff while proactively identifying risks and improvement opportunities within the GIS ecosystem.

Qualifications

• 5+ years administering ESRI ArcGIS in production environments.
• Expertise in geodatabases and spatial data standards.
• Experience supporting public sector GIS initiatives.
• Experience coordinating with ESRI on complex issues.
• Strong written and verbal communication with leadership.
• Mentoring or team leadership experience.
• CJIS background check clearance.

Responsibilities

• Own and administer the City/County ArcGIS environment (ArcGIS Enterprise/Server, ArcGIS Online).
• Manage GIS data layers, geodatabases, and spatial data quality across departments to ADOPT standards.
• Lead integrations between GIS and ERP/public safety systems (e.g., Tyler Munis).
• Handle user administration, licensing, and access management for ESRI platforms.
• Troubleshoot GIS issues, escalate to ESRI when needed, own tickets to resolution.
• Serve as main contact for departments on mapping and spatial data needs.
• Lead GIS-related project work as part of modernization efforts.
• Mentor teammates and document configurations for the knowledge base.
• Proactively evaluate GIS environment and flag risks or upgrade needs.

Skills

ArcGIS administration

Geodatabases

Spatial data management

Public sector GIS

Vendor liaison

CJIS background

Mentoring

Tools

ArcGIS Enterprise

ArcGIS Server

ArcGIS Online

Job description

• Own and administer the City and County's enterprise ArcGIS environment, including ArcGIS Enterprise/Server, ArcGIS Online, and related ESRI components
• Manage GIS data layers, geodatabases, and spatial data quality across departments, and set the standards other team members follow
• Lead integrations between GIS and other business systems, including Tyler Munis and public safety applications
• Handle user administration, licensing, and access management for ESRI platforms
• Troubleshoot and resolve complex GIS issues, elevate to ESRI when needed, and own the ticket through resolution
• Serve as the primary point of contact for departments on mapping and spatial data needs, and recommend improvements or new capabilities for the GIS environment
• Lead GIS-related project work as part of EXOS's broader technology modernization efforts for the account
• Mentor other team members on GIS administration and document configurations, workflows, and known issues for the team's knowledge base
• Evaluate the GIS environment proactively rather than waiting on tickets, flagging risks or upgrade needs before they become problems

What you'll bring

• 5+ years administering ESRI ArcGIS (Enterprise, Server, and/or Online) in a production environment
• Deep working knowledge of geodatabases, spatial data management, and GIS data standards
• Experience supporting GIS in a local government or public sector environment, especially where GIS ties into ERP or public safety systems
• Track record of working independently and directly with vendors like ESRI on complex issues
• Strong communication skills. You'll work directly with City and County leadership and staff, not just other IT people
• Experience mentoring or leading other technical staff is a plus
• Ability to pass a CJIS background check (required for this role)