Senior Generalist Surveyor - Healthcare

DNV GL USA, INC.; Medford (MA); Remote; USD 120,000 - 160,000; Full time

Job summary

DNV GL USA, INC. is seeking a Senior Generalist Surveyor for its Healthcare Division. This role can be performed remotely from anywhere in the Continental U.S.

with up to 100% travel to client sites. You will survey healthcare organizations to assess compliance with ISO 9001 quality management and NIAHO accreditation standards, analyze findings, and prepare management reports. The position emphasizes collaboration, ongoing training, and participation in DNV activities to promote safe,

Responsibilities

• Participate on the healthcare survey team to ensure provider compliance with DNV guidelines and written instructions.
• Survey healthcare organizations across the United States independently.
• Analyze and assess healthcare providers' compliance with ISO 9001 standards and NIAHO accreditation.
• Prepare management reports on nonconformities, risks, and vulnerabilities.
• Communicate with healthcare staff to discuss standards-based issues and opportunities for improvement.
• Supervise or train other survey team members where applicable.
• Attend scheduled educational calls and complete required training.
• Participate in additional DNV activities as assigned.

Job description

DNV's Healthcare Division is seeking to fill the role of Senior Generalist Surveyor Surveyor. This position can be remote from anywhere in the Continental U.S with travel to customer sites up to 100% of the time. DNV's Healthcare Division is the vanguard of quality improvement in the healthcare industry through promoting adoption and ensuring compliance with internationally recognized ISO 9001 quality management and NIAHO accreditation standards. Our teams of highly qualified healthcare professionals work as trusted partners with providers nationwide to ensure the highest quality and safest care.

What You’ll Do

• Participate as a member of the healthcare survey team ensuring provider compliance with the guidelines, principles and written instructions established by DNV.
• Work independently to survey healthcare organizations throughout the United States.
• Apply analysis and reasoning skills to determine healthcare organizations' degree of compliance with applicable standards and ISO principles.
• Prepares management reports linked to standard nonconformities with potential system(s) vulnerabilities and related organizational risk points.
• Effectively communicates (constructive and collegial) and engages with healthcare organization staff in interactive dialogues on standards-based issues to assess compliance and to identify opportunities for improving compliance.
• Where applicable, supervise the work and provide guidance and/or training to other survey team members.
• Attend scheduled educational calls.
• Complete all required ongoing training and educational requirements.
• Participates in other DNV activities as assigned.