Senior General Liability Claims Specialist

The Carlisle Group (TCG); Hagerstown (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

The Carlisle Group (TCG) has been retained to conduct a search for a General Liability Adjuster for a well‑regarded P&C insurance organization. The role requires handling moderately complex liability matters with independent judgment and applying advanced evaluation of exposure and resolution strategy.

Essential responsibilities include portfolio management of liability matters, approving settlements within authority, and conducting thorough investigation and analysis of liability, damages, and

Qualifications

• Bachelor/s or Master’s degree required.
• 8–11 years of work experience required.
• Preferred: 12–14 years.
• Adept at problem solving and decision making.
• Adept at collaboration and teamwork.
• Adept at growth mindset (agility and developing yourself and others).
• Adept at execution and delivery (planning, delivering, and supporting).

Responsibilities

• Acts as a specialist by managing a portfolio of moderate to higher-complexity liability matters while exercising independent judgment and accountability for outcomes.
• Handles assigned matters by approving actions, authorizing settlements within authority, and ensuring alignment with established guidelines and controls.
• Apply highly developed investigative and analytical skills to evaluate liability, damages, and exposure and determine appropriate resolution strategies.
• Checks and corrects claim documentation, evaluations, and financials to ensure accuracy, consistency, and procedural compliance.
• Executes resolution activities by negotiating outcomes, coordinating required actions, and closing matters efficiently and effectively.
• Coordinates externally by interfacing with claimants, representatives, vendors, and other external parties to gather information and advance resolution.
• Advises and provide guidance to internal partners by consulting on complex issues, interpreting requirements, and recommending courses of action.
• Coaches less experienced staff by sharing expertise, offering feedback, and reinforcing best practices through informal mentoring.

Skills

Problem solving

Collaboration

Growth mindset

Execution

Education

Bachelor's or Master’s Degree

Job description

The Carlisle Group (TCG) has been retained to conduct a search for a General Liability Adjuster for a well‑regarded P&C insurance organization. The role requires handling moderately complex liability matters with independent judgment and applying advanced evaluation of exposure and resolution strategy.

Essential responsibilities include portfolio management of liability matters, approving settlements within authority, and conducting thorough investigation and analysis of liability, damages, and