Senior General Liability Claims Adjuster – High-Exposure

Raphael and Associates; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Base salary incentives

Medical/dental/vision insurance

Life insurance

401(k) match

Job summary

Raphael & Associates is a globally recognized third-party claims administrator and independent claims adjusting firm, known for delivering exceptional service. We are seeking an experienced General Liability Claims Adjuster to manage high-exposure claims and oversee complex coverage issues.

The ideal candidate will have 7–10+ years of experience handling complex General Liability and/or Excess Liability claims, plus active New York Adjuster licensing.

Qualifications

• 7–10+ years of experience handling complex, high-exposure General Liability and/or Excess Liability claims.
• Active Resident or Non-Resident State licensing and an active New York Adjuster license.
• Experience managing litigated casualty claims from inception through resolution.
• Strong knowledge of liability coverage, tort law, and claims handling best practices.
• Excellent negotiation, analytical, and decision-making skills.
• Strong written and verbal communication abilities.
• Ability to independently manage a complex caseload in a fast-paced environment.
• Proficiency with claims management systems and Microsoft Office Suite.

Responsibilities

• Investigate, evaluate, and resolve complex General Liability and Excess Liability claims, including high-exposure bodily injury, property damage, catastrophic losses, and litigated matters.
• Analyze coverage, liability, damages, and exposure to develop effective claim strategies.
• Establish, maintain, and adjust reserves in accordance with company guidelines and best practices.
• Manage litigated claims in partnership with defense counsel, including oversight of pleadings, discovery, motion practice, mediation, and trial preparation.
• Review medical records, expert reports, and damage evaluations to assess claim exposure.
• Negotiate settlements within authority and provide recommendations on high-value claims.
• Maintain accurate, timely, and well-documented claim files.
• Communicate effectively with insureds, claimants, attorneys, brokers, and internal business partners.
• Ensure compliance with regulatory requirements, company standards, and service expectations.

Skills

Complex claims handling

Licensing (New York)

Litigation management

Liability coverage knowledge

Negotiation

Communication skills

Caseload management

Claims software

MS Office

Tools

Claims management systems

MS Office Suite

Job description

Raphael & Associates is a globally recognized third-party claims administrator and independent claims adjusting firm, known for delivering exceptional service. We are seeking an experienced General Liability Claims Adjuster to manage high-exposure claims and oversee complex coverage issues.

The ideal candidate will have 7–10+ years of experience handling complex General Liability and/or Excess Liability claims, plus active New York Adjuster licensing.