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Fidelity Investments is seeking a senior software engineer to join the Cognitive Computing Platform team. You will design, build, and support runtime services powering AI-enabled experiences at scale, collaborating with stakeholders across Fidelity.
The role focuses on developing scalable backend services, crafting conversational UI components, and ensuring reliability and safety in GenAI solutions. Onsite role with strong DevOps and cloud experience.
Fidelity will not provide immigration sponsorship for this position.
Deliver on the vision of the business by developing, researching, and recommending appropriate models, methods, tools, and technologies to achieve business-unit-wide solutions. Contribute to technology strategy in partnership with stakeholders across the business. Design, build, and support runtime services, platforms, and applications that power AI-enabled experiences at scale, and help identify and mitigate technical risks in the solutions you deliver.
You will be part of the team responsible for the creation and support of the Cognitive Computing Platform. This platform enables customers to interact with Fidelity in natural language across the channels that are important to them. You’ll help deliver reliable runtime services and operational practices that allow teams to run AI-enabled solutions consistently and safely, including dynamic experiences rendered within conversational chat.
As part of the team, you will implement solutions that enable customers to get the most out of what Fidelity can offer. You will create intuitive and highly engaging conversational experiences that help digitally savvy customers take control of their finances and feel confident in the choices they make.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Category:
Information Technology
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement‑related financial activities and the rules and regulations of numerous self‑regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.