Senior Freight Forwarder, Import/Export

DSV Air & Sea Inc.; North Charleston (SC); On-site; USD 57,000 - 75,000; Full time

Job summary

DSV Air & Sea Inc. is seeking a Senior Freight Forwarder for Import/Export to manage international and domestic shipments from origin through delivery.

You will serve as the main liaison among suppliers, customers, freight forwarders, and brokers, ensuring compliant and efficient processes with a focus on cost optimization. The ideal candidate excels in organization, analysis, and service orientation, and can work independently in a fast-paced logistics environment.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, International Trade, or a relevant field (preferred).
• Proven experience in managing high volume import and export shipments in the US from A to Z.
• Experience with international freight forwarders, domestic carriers and customs brokers.
• Experience handling temperature-controlled shipments and hazardous materials (preferred).
• Knowledge of Incoterms and US customs processes.

Responsibilities

• Manage high volume shipments across air, ocean, and road.
• Coordinate shipments with suppliers, customers, freight forwarders, and customs brokers.
• Oversee customs clearance with brokers and authorities.
• Prepare and manage required documents (Commercial Invoice, Packing List, COO, AES Filing).
• Monitor regulatory compliance and identify cost-saving opportunities.

Skills

Customer service

Analytical thinking

Interpersonal communication

Decision making

Work under pressure

Multitasking

Education

Bachelor's degree in Logistics/SCM/International Trade

Tools

Cargowise

ERP systems

Microsoft Office

Excel

Outlook

Job description

Job area

Freight Forwarding

DSV - Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.comand follow us onLinkedInandFacebook.

Location:USA - North Charleston, Leeds Ave

Division:Air & Sea
Job Posting Title: Senior Freight Forwarder, Import/Export
Time Type: Full Time

The Senior Freight Forwarder, Import/Export is responsible for managing and coordinating high-volume international and domestic shipments from origin through final delivery. This role serves as a key point of contact among suppliers, customers, freight forwarders, customs brokers, and transportation providers, ensuring shipments are executed efficiently, accurately, and in compliance with US and international regulations. The position requires strong knowledge of import/export processes, customs clearance, domestic transportation, and related documentation, along with the ability to manage multiple priorities, resolve operational issues, and identify opportunities for cost savings and process improvement. The ideal candidate is a highly organized, analytical, and service-oriented logistics professional who can work independently and effectively in a fast-paced environment.

You will handle...

Imports and Exports

• Manage high volume shipments across multiple transportation modes (air, ocean, road)
• Coordinate shipments with suppliers, customers, freight forwarders, and customs brokers
• Ongoing follow-ups of orders and shipments from order placement through final delivery
• Manage and coordinate customs clearance with brokers and relevant authorities
• Handle required documentation, including Commercial Invoice, Packing List, COO, AES Filing, and Export Licenses, in coordination with the Import/Export Manager
• Monitor compliance with US and international regulatory requirements

Domestic Transportation in the US

• Plan and book domestic transportation services, including FTL, LTL, Express and dedicated solutions
• Coordinate pickups and deliveries with suppliers and customers
• Handle temperature-controlled shipments, hazardous materials and special equipment when required
• Manage exceptions, delays and operational disruptions during transportation

Operations and Control

• Serve as the primary point of contact between the facility and the freight forwarder
• Prepare monthly KPI reports covering on-time delivery performance, reduction of delivery and customs clearance lead times, transportation costs and freight budget compliance, minimum shipments, and volume-to-weight ratio
• Identify cost-saving opportunities and process improvement initiativesManage and follow up on claims related to damage, loss or late shipments

POSITION REQUIREMENTS

Education

• Bachelor's degree in Logistics, Supply Chain Management, International Trade, or a relevant field (preferred)

Experience

• Proven experience in managing high volume import and export shipments in the US from A to Z
• Experience working with international freight forwarders, domestic carriers and customs brokers
• Experience in the defense, aerospace or advanced manufacturing industries - significant advantage
• Experience handling temperature-controlled shipments and hazardous materials (preferred)

Professional Knowledge

• In-depth familiarity with international freight forwarding processes and Incoterms
• Knowledge of Department of State, Commerce, license exceptions, ITAR, ability to read / interpret exporters/importers documents
• Knowledge of US customs processes
• Knowledge of Cargowise and ERP systems
• Full proficiency in Microsoft Office, Outlook, with an emphasis on Excel

Personal Skills

• High service orientation and ability to work with multiple interfaces.
• Ability to work under pressure and meet tight deadlines
• Ability to work independently and make decisions.
• Ability to manage multiple tasks in a dynamic environment.
• Analytical thinking and problem-solving ability.
• Excellent interpersonal communication skills.
• "Can do" attitude with a "get the job done" mentality

For this position, the expected base pay range is $56,550 - $75,000. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visitdsv.com and follow us on LinkedIn and Facebook.

Nearest Major Market: Charleston South Carolina
Nearest Secondary Market: South Carolina