Senior Fraud Program & Risk Strategy Manager

EverBank N.A.; Village of Islandia (NY); On-site; USD 140,000 - 189,000; Full time

Benefits offered by this job

401(k) savings

Wellness benefits

Life and Disability Insurance

Job summary

EverBank N.A. is seeking a highly experienced Fraud Program Manager to oversee and continuously improve the organization’s fraud prevention, detection, and investigation initiatives.

You will partner with Fraud leadership and business teams to drive strategic enhancements, monitor program performance, and ensure regulatory compliance. The role manages cross-functional fraud controls, data-driven dashboards, and technology implementations to mitigate fraud losses while balancing customer

Qualifications

• Experience in fraud risk management, detection, investigations, or related banking functions.
• Strong knowledge of fraud typologies and emerging threats.
• Experience leading fraud technology implementations and analytics-driven improvements.
• Ability to develop KPIs, dashboards, scorecards, and executive reporting.
• Familiarity with fraud detection platforms, case management systems, and identity verification solutions.

Responsibilities

• Manage day-to-day administration and effectiveness of the enterprise fraud program.
• Provide fraud subject matter expertise and support fraud awareness initiatives.
• Develop and maintain fraud policies, standards, procedures, and controls.
• Align activities with organizational objectives and risk appetite; suggest enhancements to controls and monitoring.
• Develop dashboards, scorecards, and KRIs; track performance and milestones.
• Assist in identifying, assessing, and monitoring fraud risks across products and channels.
• Coordinate fraud risk assessments and control reviews.
• Lead fraud-related projects from planning through implementation.
• Coordinate cross-functional initiatives with Risk, Compliance, Operations, Technology, Legal, and Security.
• Support responses to regulatory examinations, audits, and risk assessments.

Skills

Fraud risk management

Analytics

Stakeholder influence

Fraud detection platforms

Case management systems

Identity verification

Education

University degree preferred

Tools

Fraud platforms

Data analytics tools

Job description

EverBank N.A. is seeking a highly experienced Fraud Program Manager to oversee and continuously improve the organization’s fraud prevention, detection, and investigation initiatives.

You will partner with Fraud leadership and business teams to drive strategic enhancements, monitor program performance, and ensure regulatory compliance. The role manages cross-functional fraud controls, data-driven dashboards, and technology implementations to mitigate fraud losses while balancing customer