Senior Fraud Investigator & Strategy Leader

Ascensus; Raleigh (NC); Remote; USD 90,000 - 120,000; Full time

Job summary

Ascensus is seeking a Senior Fraud Investigator to lead complex fraud investigations, identify emerging patterns, and reinforce fraud controls across the organization. The role requires strong analytical skills, independent judgment, and effective communication with senior stakeholders.

You will partner with operations, compliance, legal, technology and other teams to deliver timely containment, documentation, and process improvements, while upholding Ascensus’s core values of People Matter,

Qualifications

• 3–7 years of progressive experience in fraud investigations, financial crimes, or financial services risk management
• Strong experience conducting complex investigations involving multiple data points, linked accounts, and suspicious activity patterns
• Knowledge of fraud typologies, investigative techniques, and fraud risk management practices
• Ability to identify emerging fraud patterns and translate findings into actionable recommendations
• Ability to operate independently and exercise sound judgment in high‑risk or ambiguous matters
• Strong analytical, critical thinking, and problem‑solving skills
• Exceptional written and verbal communication skills
• Demonstrated ability to communicate with senior stakeholders and cross‑functional partners
• Strong attention to detail and commitment to quality
• Proficiency with case management, monitoring, and reporting tools
• Experience in banking, financial services, retirement services, wealth services, fintech, or law enforcement
• Experience supporting fraud control improvements or investigative process enhancements
• Bachelor's degree or equivalent combination of education and relevant experience preferred

Responsibilities

• Lead complex fraud investigations involving multiple accounts, transactions, channels, and/or subjects
• Identify and analyze emerging fraud trends, typologies, and risk indicators
• Conduct root cause analysis of fraud events and identify opportunities to strengthen fraud controls
• Use internal systems, reporting, and available data sources to investigate linked activity and suspicious patterns
• Prepare clear, concise, and comprehensive case documentation, investigative summaries, and escalation materials
• Support high-priority escalations and complex fraud events requiring timely containment and coordination
• Partner with operations, compliance, legal, technology, and other stakeholders to support investigative outcomes
• Help improve investigative procedures, documentation standards, and case management practices
• Provide subject matter expertise and guidance to business partners and team members as needed
• Identify opportunities for process improvement and stronger fraud mitigation practices
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients
• At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.

Skills

Analytical thinking

Communication

Attention to detail

Problem solving

Independent work

Stakeholder communication

Education

Bachelor's degree or equivalent

CFE/CAMS/CFCS certifications (preferred)

Tools

Case management systems

Monitoring & reporting tools

Job description

Ascensus is seeking a Senior Fraud Investigator to lead complex fraud investigations, identify emerging patterns, and reinforce fraud controls across the organization. The role requires strong analytical skills, independent judgment, and effective communication with senior stakeholders.

You will partner with operations, compliance, legal, technology and other teams to deliver timely containment, documentation, and process improvements, while upholding Ascensus’s core values of People Matter,