Senior Forward-Deployed Engineer, Federal

Deepgram; Myrtle Point (OR); À distance; USD 150 000 - 230 000; Plein temps

Résumé du poste

Deepgram is seeking a Senior Forward Deployed Engineer to join the Applied Engineering team, focusing on federal customers. You will embed with strategic federal accounts to lead complex deployments of our Voice AI platform in production environments with strict compliance and security requirements.

You will own the full technical lifecycle from discovery to production deployment, mapping problems, scoping work, and building integrations that deliver measurable mission impact.

Qualifications

• 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments.
• Strong software engineering background with professional development experience in Python/JavaScript.
• Experience deploying production systems in government or similarly constrained environments.

Responsabilités

• Own technical delivery across federal deployments, from first prototype to stable production.
• Embed with federal customers to design and build mission-critical applications powered by Deepgram's Voice AI models.
• Deploy and operate models in self-hosted, air-gapped, or edge environments within customer constraints.
• Lead technical discovery and solution design for federal prospects and customers, partnering with Account Executives.

Connaissances

Python

JavaScript

Strong engineering background

Clear communication

Formation

Active Top Secret clearance

Outils

AWS GovCloud

Kubernetes

Terraform

Description du poste

OPPORTUNITY

Deepgram is seeking a Senior Forward Deployed Engineer to join our Applied Engineering team, with a focus on federal customers. In this role, you will embed directly with our most strategic federal accounts to lead complex deployments of Deepgram's Voice AI platform in production environments where mission performance matters, delivery is urgent, and ambiguity is the default.

Many of these deployments are on-prem, air-gapped, or on constrained hardware where cloud APIs aren't an option. You'll be one of the first engineers on Deepgram's federal Applied Engineering team, helping define how Voice AI gets deployed across government.

You will own the full technical lifecycle of federal engagements, from initial discovery and proof-of-concept through production deployment and ongoing optimization. You'll map customer problems, structure delivery, and ship solutions fast. This includes scoping, sequencing, and building full-stack integrations that create measurable mission impact while driving clarity across internal and external teams. Along the way, you'll identify reusable patterns, codify best practices, and share field signals that influence Deepgram's product roadmap.

As a member of the Applied Engineering team, you'll serve as the trusted technical thought partner for federal stakeholders, guiding adoption, maximizing operational value, and ensuring successful deployments at scale. While your engagements will primarily involve federal customers, you'll remain a core part of the broader Applied Engineering team and may contribute to commercial engagements where your expertise is valuable.

Note: this role is based remotely out of the Washington D.C. Metropolitan area.

ABOUT APPLIED ENGINEERING AT DEEPGRAM

The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Sales Engineering, Solutions Architecture, Implementation, Forward-Deployed Engineering, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey, from initial discovery and proof-of-concept, through implementation and onboarding, to ongoing technical support. We work closely with our Customer Success and Developer Relations (DevRel) teams to ensure a positive, growth-focused experience for our customers, as well as with Product and Engineering teams to deliver solutions that meet customer needs. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers.

As a Senior Applied Engineer operating in the FDE role for federal engagements, you'll work with a high degree of autonomy in customer environments that are often on-prem, air-gapped, or hardware-constrained, with strict compliance and security requirements. Your work will directly shape how federal agencies leverage Voice AI to achieve their missions.

WHAT YOU'LL DO

• Own technical delivery across federal deployments, from first prototype to stable production
• Embed deeply with federal customers to design and build mission-critical applications powered by Deepgram's Voice AI models
• Deploy and operate Deepgram's models in self-hosted, air-gapped, and edge environments, working within the hardware, network, and accreditation constraints of each customer
• Lead technical discovery and solution design for federal prospects and customers, partnering with Account Executives so that what gets scoped can actually be built and deployed
• Prototype and build full-stack integrations using Python, JavaScript, Rust, or comparable stacks that deliver real mission impact
• Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications
• Proactively guide federal stakeholders on maximizing operational value from Deepgram's platform, including performance optimization and deployment strategies
• Scope work, sequence delivery, and remove blockers early, making deliberate trade-offs between scope, speed, and quality
• Build and manage relationships with customer leadership and technical stakeholders to ensure successful deployment and scale
• Contribute directly to code when clarity or momentum depends on it
• Codify working patterns into tools, playbooks, reference architectures, and building blocks the broader team can use
• Share field feedback with Product and Engineering to influence model and product development
• Serve as an escalation point for complex technical issues in federal deployments
• Analyze deployment patterns to identify product improvement opportunities and inform Deepgram's federal go-to-market strategy

TIME ALLOCATION

• 40% — Embedded customer delivery: deployments, integrations, and technical problem-solving at federal customer sites and facilities
• 25% — Pre-sales technical engagement: discovery, demos, proof-of-concepts, and proposal support
• 20% — Building reusable solutions, automation, documentation, and reference architectures
• 15% — Internal collaboration: product feedback, knowledge sharing, and contributing to Applied Engineering strategy

YOUR FIRST 90 DAYS

First 30 Days: Complete comprehensive onboarding to understand Deepgram's technology, products, and competitive landscape. Gain proficiency with our core APIs and documentation. Shadow active customer engagements across both commercial and federal accounts to build familiarity with how the Applied Engineering team operates, the deployment patterns we use, and the specific requirements of government environments.

60 Days: Begin taking ownership of federal customer engagements, leading technical discovery and developing proof-of-concepts for government prospects. Start contributing to federal-specific technical content, reference architectures, and deployment guides. Provide technical input on active federal opportunities, including what it will take to deploy in each customer's environment.

90 Days: Own the full technical relationship with assigned federal accounts. Develop and deliver complex solutions addressing specific mission challenges. Establish patterns for repeatable federal deployments and begin contributing to the team's federal go-to-market methodology.

YOU'LL LOVE THIS ROLE IF YOU

• Want to help build a new federal engineering practice from the ground up
• Thrive in high-ambiguity, mission-driven environments where you need to move fast and make sound decisions under pressure
• Are passionate about translating complex technical capabilities into real operational value for government missions
• Enjoy embedding deeply with customers, building trust, and becoming their go-to technical partner
• Find satisfaction in shipping production systems that make a tangible difference
• Are energized by the challenge of deploying cutting-edge Voice AI in complex, constrained environments
• See yourself as an engineer first who happens to be great with customers, not the other way around
• Can ruthlessly prioritize across multiple projects and operate with high autonomy

IT'S IMPORTANT TO US THAT YOU HAVE

• Active Top Secret clearance, or equivalent
• 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments
• Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript, or similar
• Proven ability to scope and deliver complex systems in fast-moving or ambiguous contexts
• Experience building and deploying production systems in government or similarly constrained environments
• Excellent verbal and written communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders, including senior government leadership
• Willingness to travel up to 50%, including on-site work at government facilities

IT WOULD BE GREAT IF YOU HAD

• Experience with speech recognition, NLP, AI/Voice agents, or related AI technologies
• Familiarity with cloud deployment models (AWS GovCloud, Azure Government, etc.), Kubernetes, Terraform, and related infrastructure
• Experience deploying software or models in on-prem, air-gapped, or edge environments
• Experience building or deploying systems powered by LLMs or generative models, with an understanding of how model behavior affects product experience
• Knowledge of FedRAMP, FISMA, or other government compliance frameworks
• Experience with API-first products and developer tools
• Exposure to federal sales or procurement cycles
• Experience developing automation solutions, self-service tools, and technical documentation for customer enablement