Senior Forward Deployed Engineer/AI Application Engineer

5000 Kyndryl Japan KK; United States; Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Be Well program

Certifications & training

Job summary

Kyndryl is hiring a Senior Forward Deployed Engineer (AI Application Engineer) to partner with client executives and users, translating business challenges into AI adoption roadmaps.

You will lead architecture design for enterprise solutions combining generative AI, agentic AI, RAG, APIs, data platforms, and cloud technologies, with end-to-end responsibility from requirements to production deployment and operational improvement.

Qualifications

• Experience designing and implementing AI applications or AI solutions.
• Experience leading production deployment and operations of AI systems.
• Experience engaging directly with client executives and frontline users to translate business challenges into technical solutions.
• Experience as a Technical Lead, setting technical direction and conducting code reviews.

Responsibilities

• Lead dialogue with client executives and frontline users to clarify challenges and define AI scope and metrics.
• Evaluate options, value, and risks, and lead decisions with stakeholders.

Skills

Python

C#

Node.js

TypeScript

AI applications

Production deployment

Technical leadership

Tools

Azure

AWS

Google Cloud

Job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your role As a Senior Forward Deployed Engineer (AI Application Engineer) playing a central role in a new AI business, you will engage directly with client executives and frontline users to translate business and operational challenges into concrete concepts for AI adoption, requirements, outcome metrics, and deployment roadmaps. You will lead architecture design and technical decision-making for enterprise solutions that combine generative AI, agentic AI, RAG(Retrieval-Augmented Generation), cloud technologies, and data platforms, taking end-to-end responsibility for quality and client outcomes from requirements definition through implementation, testing, production deployment, and operational improvement. You will also drive the creation of new business opportunities and the expansion of the AI business by leading multidisciplinary teams, developing talent, and turning insights and outcomes into reusable assets.

What you will do

• Lead dialogue with client executives and frontline users to clarify business and operational challenges, constraints, and priorities, and define the scope and outcome metrics for AI adoption


• Evaluate technical options, business value, and risks, and engage multiple stakeholders to lead critical decision-making and build consensus


• Develop AI solution architectures and deployment roadmaps by combining generative AI, agentic AI, RAG(Retrieval-Augmented Generation), API(Application Programming Interface)s, data platforms, and cloud technologies


• Design, implement, and review technical integration with enterprise systems, taking performance, reliability, observability, security, and governance into account


• Lead end-to-end delivery from requirements definition and prototyping through implementation, testing, production deployment, and operational improvement, taking responsibility for quality and client outcomes


• Lead multidisciplinary teams and maximize results through role allocation, technical and code reviews, issue resolution, and mentoring


• Turn insights gained from engagements into reusable assets, solution patterns, code libraries, and delivery playbooks to drive new business opportunities and expand the AI business

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands‑on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required skills and experience

• Professional experience in software design and development using one or more technologies such as Python, C#, Node.js, or TypeScript


• Experience designing and implementing AI applications or AI solutions


• Experience implementing generative AI or agentic AI and leading production deployment and operations


• Experience as a Technical Lead, setting technical direction, conducting design and code reviews, resolving issues, and developing team members


• Experience engaging directly with client executives and frontline users to translate business challenges into technical solutions and execution plans


• Experience engaging multiple stakeholders to lead critical technical decision-making and build consensus


• Experience taking ownership of major client engagements or technical domains and independently leading solution design, production deployment, and continuous improvement


• Experience integrating solutions across multiple technical domains and development teams under complex constraints, driving delivery with responsibility for quality and client outcomes

Preferred skills and experience

• Experience leading client proposals, requirements definition, and consensus-building with stakeholders, including senior executives


• Experience designing and implementing cloud-native architectures using technologies such as Azure, AWS, or Google Cloud


• Experience designing and implementing data platforms, including data pipelines and data stores such as SQL/NoSQL databases


• Experience designing and implementing AI agents or multi-agent systems


• Experience designing, implementing, evaluating, and improving RAG solutions


• Experience with AI system performance, observability, guardrails, Policy as Code, security, and data protection


• Experience designing, implementing, and integrating AI solutions that connect with enterprise systems


• Experience collaborating with global teams


• Experience creating and deploying reusable assets, frameworks, code libraries, and best practices


• Business domain knowledge or experience supporting clients in a specific industry, such as manufacturing, financial services, distribution, or the public sector

Being You

We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. All of you is what we want. And what we need.