SENIOR FIRE ALARM TECHNICIAN

Ace Technologies, LLC; Conyers (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health plans

401(k) match

Apprenticeship programs

Employee discounts

Job summary

Ace Technologies, LLC is seeking a Senior Fire Alarm Technician to install, program, and service fire alarm systems. You will lead customer interactions, manage installation projects, and coordinate related building-system integrations on-site across Georgia and Florida.

The ideal candidate has five+ years of experience, NICET II or higher preferred, a valid driver's license, and strong diagnostic, communication, and blueprints-reading skills. Travel and flexible hours required.

Qualifications

• Minimum five years of experience in a related position or field.
• NICET II certification or higher preferred.
• Valid state driver’s license.
• Post-secondary certificate preferred.

Responsibilities

• Diagnose and repair physical security systems at the customer location efficiently and timely, restoring full functionality.
• Perform preventative maintenance as required by service and maintenance contracts.
• Troubleshoot issues remotely using provided software and an internet connection.
• Travel to customer locations throughout Florida and Georgia on a day-to-day basis.
• Work independently to research and resolve equipment issues.
• Serve as an on-call technician in a rotating schedule with other technicians.
• Complete special projects and other duties assigned.
• Assist with other technical support issues as needed.

Skills

Electrical background

Low-voltage systems

Fire alarm knowledge

Diagnostics & repair

Communication skills

MS Office

Organizational skills

Read schematics

Travel willingness

Customer service

Blueprints reading

Education

Post-secondary certificate

Job description

Senior Fire Alarm Technician

Responsible for installing, programming, and servicing Fire Alarm systems; serves as the point of contact for service, manages installation projects and budgets, leads crews, and works with customers to integrate related building systems.

Preferred Job Skills

• Electrical background and knowledge of electronic equipment.
• Low‑voltage background including relays, loops, and inputs/outputs.
• Knowledge of fire alarm systems and test equipment.
• Ability to diagnose and repair systems at the customer’s location efficiently and timely.
• Strong communication skills.
• PC skills, including Microsoft Office, Command Prompt, and capacity to learn manufacturer‑specific software.
• Strong organizational skills.
• Ability to read schematics and understand relay logic.
• Willingness to travel to project locations.
• Knowledge of Edwards Life Safety equipment preferred.
• Strong customer service skills with a positive attitude.
• Experience in reading blueprints and operational materials.

Mandatory Hiring Requirements

• References.
• Background check.
• Drug screen testing.
• Valid driver’s license.

Responsibilities

• Diagnose and repair physical security systems at the customer location efficiently and timely, restoring full functionality.
• Perform preventative maintenance as required by service and maintenance contracts.
• Troubleshoot issues remotely using provided software and an internet connection.
• Travel to customer locations throughout Florida and Georgia on a day‑to‑day basis.
• Work independently to research and resolve equipment issues.
• Serve as an on‑call technician in a rotating schedule with other technicians.
• Complete special projects and other duties assigned.
• Assist with other technical support issues as needed.

Position Requirements

• Valid state driver’s license.
• Post‑secondary certificate preferred.
• Minimum five years of experience in a related position or field.
• NICET II certification or higher preferred.

Working Conditions

• Work in various weather elements: heat, cold, rain, or snow.
• Work in all commercial facility types, including hospitals, schools, universities, industrial sites, military bases, prisons, detention centers, and manufacturing facilities.
• Utilize construction site sanitary facilities (Porta‑Johns).
• Maintain personal tools at all times.
• Operate ladders and move/relocate ladders independently.
• Carry personal weight with tools within ladder weight limits.
• Work at heights up to 90 feet on ladders, scaffolds, aerial work platforms, catwalks, and other safe work areas.
• Work in restricted or confined spaces such as network closets and crawl spaces.
• Wear all required personal protective equipment.
• Work a minimum of 40 hours per week plus overtime as required; night shifts, weekends, and out‑of‑town travel may be required.

Required Physical/Mental Functions

• Comprehension of construction drawings, schematics, and specifications.
• Safe use of required power tools.
• Practice and adhere to safe work procedures outlined in the Company Safety Handbook.
• Operate two‑handed tools as required: cable cutters, hammer drills, compression tools, etc.
• Read and interpret maps, manuals, site directions, and written instructions.
• Good hearing and vision (corrected if necessary).
• Ability to bend, stoop, squat, crawl, climb, kneel, balance, push, pull, and reach overhead.
• Lift objects up to 50 pounds; frequent lifting of up to 20 pounds.
• Tolerate prolonged standing and foot movement.
• Climb ladders of all types.
• Repetitive use of arms, hands, and fingers; over‑head work for full day assignments.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Health, life, dental, vision plans, PTO, holiday pay, and more.
• 401(k) program with company match.
• Apprenticeship programs and workforce development opportunities.
• Employee corporate discounts and tool purchase programs.

AAP/EEO Statement

Ace Technologies, LLC is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, disability status, protected veteran status, or any other category protected by federal, state, or local law. Equal opportunity employer, including disabled and veterans.

Drug‑Free Workplace Program Statement

Ace Technologies, LLC provides a drug‑free workplace and prohibits the presence of illicit substances or alcohol on project or company premises. Employees are required to work sober and comply with the company’s drug and alcohol abuse policy.

Accessibility

If you need an accommodation as part of the employment process, please contact Human Resources at 229‑506‑5240 or [e-mail].

Pay Transparency Policy

Pay transparency information is available upon request.