Senior Financial Aid Administrator

University of North Texas System; Denton (TX); Hybrid; USD 75,000 - 95,000; Full time

Job summary

The University of North Texas System in Denton is seeking a Senior Financial Aid Administrator to lead the Financial Aid & Scholarship Office, oversee verification and eligibility counseling, and manage financial aid award packaging with strong compliance. This role requires extensive knowledge of federal/state rules and institutional policies, plus leadership and counseling skills.

Ideal candidates will have a bachelor's degree plus four years in financial aid administration, with experience in

Qualifications

• Bachelor's degree and four years of financial aid administration and/or related experience.
• Experience with federal and state aid rules and policies.
• Ability to work effectively in a fast-paced environment and manage multiple tasks.

Responsibilities

• Serves as a team lead within the Financial Aid & Scholarship Office, handling verification and eligibility counseling and award review.
• Manages quality controls for financial aid award packaging to ensure compliance and efficiency.
• Assists with office-wide quality controls and audits.
• Maintains up-to-date knowledge of federal/state rules and institutional policies.
• Provides expert counseling and guidance to students, families, or external partners.
• Trains and guides team members and campus partners.
• Monitors regulatory updates and advises leadership on best practices.
• Participates in financial aid outreach events.

Skills

Financial aid administration

Policy interpretation

Communication skills

Team leadership

Education

Bachelor's degree and 4 years of financial aid administration experience

Tools

PeopleSoft

Job description

Title: Senior Financial Aid Administrator

Employee Classification: Sr Financial Aid Administrator

Campus: University of North Texas

Division: UNT-Enrollment Management

Sub Division-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location: Denton

Salary: Salary Commensurate with Experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families.

Position Overview

This position serves as a team leader within the Financial Aid & Scholarship (FAS) Office, manages quality assurance relating to financial aid verification and eligibility counseling and financial aid award packaging required for efficient and compliant administration of financial aid, and possesses a high level of expertise regarding federal, state, and institutional aid administration.

Minimum Qualifications

Bachelor's degree and four years of financial aid administration and/or related experience or an equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

• In-depth knowledge of financial aid administration.
• In-depth knowledge of financial aid policy & procedures and/or the ability to quickly assimilate.
• Strong attention to detail, analytical, and critical thinking skills.
• Strong organizational, planning, and decision-making skills.
• Ability to problem-solve and manage multiple tasks in a fast-paced, high-pressure environment.
• Ability to effectively communicate with various populations verbally and/or in writing.
• Work well on a team or independently.
• Strong leadership and diplomacy skills.
• Develop & maintain effective working relationships.
• Foster collaboration with colleagues and campus partners.
• Maintain and continually develop knowledge of financial aid administration rules, regulations, policy, procedures, and best business practices.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications: Thorough knowledge of university policies and procedures related to functional area (or ability to rapidly assimilate). Thorough knowledge of Federal and State rules and regulations related to functional area (or ability to rapidly assimilate). Prior experience with PeopleSoft. Strong problem-solving skills. Strong critical thinking skills. Ability to communicate effectively with diverse populations verbally and in writing. Ability to develop and maintain effective working relationships. Ability to work independently. Knowledge of safety and security precautions appropriate to work performed. Ability to sit for extended periods of time.

Required License/Registration/Certifications

As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.

Job Duties

• Serves as a team lead within the Financial Aid & Scholarship (FAS) Office, responsible for managing quality assurance related to verification and eligibility counseling, professional judgment counseling, and financial aid award review.
• Manages, monitors, and maintains quality controls related to financial aid award packaging for compliance, quality assurance, efficiency, and to ensure the best business practices.
• Assists with office-wide quality controls and audits.
• Maintains a high level of expertise regarding federal and state rules and regulations and institutional policy and procedures.
• Provides expert level counseling and/or guidance to students, families, or external partners.
• Provides training and guidance to team members, colleagues, and campus partners.
• Monitors for federal, state, and industry updates and emerging trends. Advises leadership team and develops best business practices.
• Participates in financial aid outreach events.

Physical Requirements

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday through Friday, 8:00am-5:00pm, with occasional nights/weekends.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.