Senior Field Technician - Telecom & Network Installations

Lumen; Forest Park (GA); On-site; USD 65,000 - 86,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Other perks

Job summary

Lumen is hiring a Field Technician III in Georgia to install, maintain, and troubleshoot transport and data networks. You will work with outside plant facilities, fiber, CSU/DSU, and customer premises equipment (CPE), ensuring network reliability across metro and long-haul fibers.

The role requires independent work, strong TD/IT knowledge, and the ability to lead small teams as needed. On-site work with 24x7 on-call duties is expected.

Qualifications

• 5+ years technician experience in telecom/data center environments.
• Master knowledge of standard telecom practices/technologies incl. Transmission, Switching, TCP/IP.
• Strong technical/mechanical background with transport gear & critical infrastructure knowledge.

Responsibilities

• Troubleshoots network equipment; replaces defective parts; identifies and isolates issues to restore service.
• Installs/changes/decommissions and tests transport, Ethernet, SONET, and IP network layers; configures CPE and end-user services.
• Uses industry software/hardware to locate, mark, and protect underground facilities; coordinates with team.
• On-call 24x7 on a rotation; performs complex assignments requiring analysis/ judgment.
• Maintains asset management; oversees tools, test sets, and materials; ensures timely shipping/receiving.

Skills

Field technician experience

Telecommunication practices

Transmission technologies

Switching/SS7

TCP/IP networking

HVAC & electrical systems

Underground fiber locating

Tools

Fiber locating tools

Job description

Lumen is hiring a Field Technician III in Georgia to install, maintain, and troubleshoot transport and data networks. You will work with outside plant facilities, fiber, CSU/DSU, and customer premises equipment (CPE), ensuring network reliability across metro and long-haul fibers.

The role requires independent work, strong TD/IT knowledge, and the ability to lead small teams as needed. On-site work with 24x7 on-call duties is expected.