Senior Field Tech and Hardware/Software Install Site Survey

By Light Professional IT Services LLC; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

By Light Professional IT Services LLC seeks a Senior Hardware/Software Installation Technician to lead site surveys for a US Army modernization program. You will evaluate infrastructure readiness, document upgrade requirements, and oversee hardware/software installation on CONUS/OCONUS deployments.

The role requires DoD experience, CAD/diagramming skills, and you will mentor junior technicians while coordinating with PMO and Government POCs. Travel up to 90% is expected.

Qualifications

• Bachelor's degree in IT/Engineering or 6+ years of relevant field experience.
• 5+ years of hardware/software integration and structured cabling.
• Proven experience conducting site surveys for DoD or Federal Government environments.
• Proficiency in Microsoft Visio for creating network diagrams and rack elevations.
• Strong understanding of power requirements (NEMA plugs, UPS sizing, BTU calculations).
• Knowledge of fiber optic and copper cabling standards (single-mode, multi-mode, CAT6).

Responsibilities

• Lead physical site surveys at military installations (CONUS and OCONUS) to validate power, space, cooling (HVAC), and connectivity requirements for new equipment deployments.
• Analyze existing network infrastructure (fiber/copper cabling, patch panels, conduit) to determine upgrade requirements.
• Develop comprehensive Site Survey Reports (SSRs) and Installation Design Plans (IDPs), including floor plans, rack elevation diagrams, and power calculations.
• Generate accurate Bills of Materials (BOMs) to support procurement and logistics for upcoming installations.
• Perform installation, configuration, and troubleshooting of IT hardware (routers, switches, crypto devices, and UPS units) and associated software/firmware.
• Load and configure operating systems (Windows/Linux) and apply system baselines (e.g., STIGs) in accordance with DoD cybersecurity standards.
• Conduct burn-in testing and validation of systems prior to final acceptance.
• Troubleshoot complex hardware/software interoperability issues in the field, coordinating with backend engineering teams for resolution.
• Act as the primary technical liaison between the PMO and site customers; create engineering drawings using Visio/AutoCAD.
• Ensure all field activities comply with safety regulations and military installation access procedures.
• Provide After Action Reports (AARs) and daily status updates during travel.
• Ensure personnel remain current on required training and certifications.

Job description

By Light Professional IT Services LLC seeks a Senior Hardware/Software Installation Technician to lead site surveys for a US Army modernization program. You will evaluate infrastructure readiness, document upgrade requirements, and oversee hardware/software installation on CONUS/OCONUS deployments.

The role requires DoD experience, CAD/diagramming skills, and you will mentor junior technicians while coordinating with PMO and Government POCs. Travel up to 90% is expected.