Senior Field Service Technician - Ontario, CA

Intelligrated; Ontario (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Intelligrated is seeking a Sr Industrial Maintenance Technician to provide high-level technical support and service for customer facilities. You will troubleshoot, maintain, and repair complex systems, including automation equipment, to ensure optimal performance.

Based at customer sites in Ontario, CA, you will work with cross-functional teams, follow safety procedures, and potentially cover multiple shifts with overtime as required.

Qualifications

• When you must have 2+ years of mechanical and/or electrical troubleshooting and repair experience.
• MS Office skills (Word, Excel, Outlook).
• Ability to work independently and manage multiple tasks.
• Shift work may be required.
• Bachelors or Associates degree preferred in Engineering or related field.
• Experience with PLCs is a plus.
• Customer-focused mindset and strong problem-solving abilities.

Responsibilities

• Diagnoses mechanical and electrical problems using drawings and diagnostic tools.
• Follow safety procedures and use PPE while maintaining equipment and safe work environment.
• Performs preventive maintenance, repairs and cleaning on equipment.
• Collaborate with cross-functional teams to resolve customer issues and follow up on resolutions.
• Work overtime and cover multiple shifts when needed.
• Other duties as assigned.

Skills

Mechanical troubleshooting

Independent work

Multitasking

Education

Bachelor's or Associate degree in Engineering or related field

Experience with PLCs

Tools

MS Office

Job description

• Full-time

Company Description

Intelligrated is a leading provider of warehouse automation and material handling solutions. The company designs, integrates, and supports end-to-end automation systems including conveyor and sortation systems, robotics, automated storage and retrieval systems (AS/RS), software, controls, and lifecycle services. Intelligrated helps retailers, e-commerce companies, manufacturers, distributors, and parcel operations improve efficiency, productivity, and fulfilment performance through intelligent, integrated automation solutions.

Job Description

Sr Industrial Maintenance Technician

As a Sr Industrial Maintenance Technician, you will have the opportunity to provide high-level technical support and service to our customers, ensuring the optimal performance of Intelligrated products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs at customer facilities. The expertise and dedication will drive customer satisfaction and contribute to the success of our service operations.

You will report to a client site in Ontario, CA

In this role, you will impact the efficiency and reliability of our service operations, enhance customer satisfaction, and support the growth of our business by ensuring the highest standards of service delivery.

Key Responsibilities

• Diagnoses mechanical and electrical problems using technical drawings (electronic/mechanical schematics) and diagnostic tools (e.g., multi-meter, laptop)
• Follow appropriate safety procedures and use Personal Protective Equipment (PPE) while maintaining equipment (Lock Out/Tag Out, Arc Flash, etc.) and ensure a safe work environment by eliminating potential equipment safety hazards.
• Performs preventive maintenance, repairs and cleaning on equipment (e.g., pneumatic systems, material handling equipment, hydraulic equipment, electronic and electrical equipment, etc.) and shop according to safety and quality procedures
• Collaborate with cross-functional teams to resolve customer issues and follow up with customer on resolutions
• Willing to work overtime and cover multiple shifts, when needed
• Other duties as assigned

Qualifications

YOU MUST HAVE

• 2+ years of Mechanical and/or Electrical troubleshooting and repair experience
• MS Office skills (Word, Excel, and Outlook)
• Ability to work independently and manage multiple tasks
• Shift work may be required

WE VALUE

• Bachelor's or Associates degree in Engineering or a related field
• Experience with PLC's is a plus
• Customer-focused mindset
• Strong problem-solving and decision-making abilities

Additional Information

All your information will be kept confidential according to EEO guidelines.