Senior Field Service Specialist

Integrated Power Services; Houston (TX); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

PTO

401k employer match

Bonus incentive

Extensive training & career dev

Tuition reimbursement

Medical, Dental and Vision

Employee Assistance Program (EAP)

Job summary

Integrated Power Services (IPS) is seeking a Lead Field Service Technician with strong AC/DC motor service experience to lead field crews on challenging industrial and mining projects. You will perform advanced diagnostics, motor removal/installation, and precision mechanical work while mentoring junior technicians and ensuring safety and client satisfaction.

Ideal candidates bring 4+ years in heavy industrial motor service, familiarity with PdMA tools, and solid problem‑solving skills.

Qualifications

• 4+ years hands-on AC/DC motor service in mining or heavy industry.
• PdMA testing experience or equivalent diagnostic tools.
• Vibration Analysis ISO CAT II certification (preferred).
• Strong skills in vibration analysis, alignment, and bearing inspections.
• Proven ability to lead teams and train technicians in the field.
• Excellent problem solving with attention to detail.
• Professional communication with customers.
• Valid Driver’s License with ability to travel locally/overnight.
• Solid math skills.

Responsibilities

• Lead field service technicians on projects, ensuring safety, quality, and customer satisfaction.
• Perform advanced diagnostics including vibration analysis, thermography, and electrical testing.
• Conduct motor removal, installation, troubleshooting, and repair for AC/DC motors in industrial/mining environments.
• Carry out shaft alignment, bearing replacement, seal setting, and torquing to specifications.
• Provide on‑the‑job training and mentorship for field service technicians.
• Assist with proposals, job walks, and defining work scopes for customer projects.
• Prepare detailed service and technical reports with findings and recommendations.
• Collaborate with Subject Matter Experts and IPS Engineering to overcome advanced failures.

Skills

AC/DC motor service

Vibration analysis

Leadership

Electrical testing

Diagnostics

Team mentoring

Customer focus

Report writing

Travel flexibility

Problem solving

Tools

PdMA testing

Megger

DLRO

Multimeter

Job description

Why IPS?

If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally. Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work—if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

Benefits:

• Paid Time Off (PTO);
• 401k Employer Ma
• Bonus Incentive
• Extensive Training & Career Development Programs
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

Responsibilities & Expectations:

IPS is seeking a talented and experienced Electro-Mechanical Field Service Specialist to join our team. This role requires strong technical onsite repair skills, leadership capabilities, and the ability to deliver unmatched customer experience in demanding industrial environments such as surface mining facilities, dragline equipment, and other heavy industries.

As a Lead Field Service Technician, you will perform advanced diagnostics and repairs—including vibration analysis, thermographic imaging, and electrical testing—while also leading field crews, ensuring job safety, and representing IPS in a professional manner. This is a hands‑on, decision‑making role that requires both technical expertise and strong leadership in the field.

• Lead and oversee field service technicians during projects, ensuring quality, safety, and customer satisfaction.
• Represent IPS in a knowledgeable and professional manner, maintaining strong customer relationships.
• Perform advanced diagnostics including vibration analysis, thermographic imaging, and electrical testing as needed.
• Conduct motor removal, installation, troubleshooting, and repair for AC/DC motors in industrial and mining environments.
• Carry out precision tasks such as shaft alignment, bearing replacement, seal setting, and torquing critical components to specifications.
• Provide on‑the‑job training and mentorship for field service technicians in advanced electrical and mechanical skills.
• Assist with proposals, job walks, and defining work scopes for customer projects (preventive maintenance, reliability, motor change‑outs, testing, etc.).
• Ensure compliance with all IPS policies, procedures, and safety requirements, including completion of field service safety checklists.
• Utilize test equipment such as Megger, PdMA MCE, Multimeter, DLRO, and other diagnostic tools.
• Perform DC motor/generator commutator inspections, including evaluation of commutator condition, brush holders, brush wear, and mica depth.
• Clean electro‑mechanical equipment using methods such as bead blasting, ice blasting, and solvent cleaning.
• Prepare detailed service and technical reports with findings and recommendations.
• Think creatively and problem‑solve in challenging environments to minimize customer downtime.
• Work independently or as part of a team to complete projects safely and effectively.
• Collaborate with Subject Matter Experts and IPS Engineering to overcome advanced failures and repairs.

Qualifications and Competencies:

• 4+ years of hands‑on AC/DC motor service experience (mining, dragline, or heavy industrial environment preferred).
• PdMA testing experience or equivalent diagnostic equipment (preferred).
• Vibration Analysis ISO CAT II certification (preferred).
• Strong skills in vibration analysis, alignment, and bearing inspections.
• Proven ability to lead teams and train technicians in the field.
• Strong attention to detail with the ability to follow procedures precisely.
• Excellent problem‑solving skills; able to adapt and think outside the box under pressure.
• Strong customer focus with professional communication skills.
• Basic computer literacy and technical report writing ability.
• Valid Driver’s License with an acceptable driving record.
• Ability to travel locally and overnight, with availability for overtime, weekends, and on‑call assignments.
• Solid math skills, including fractions and percentages.

Who We Are:

At IPS, we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest‑growing service provider, IPS offers single‑source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission‑critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug‑free workplace. Candidates for this position are required to complete a pre‑employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.