Senior Field Service Representative

Global Technical Talent, an Inc. 5000 Company; New Carlisle (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Fund

Job summary

A leading company in intelligent power management is seeking a Senior Field Service Representative to support customers with power systems. The role involves troubleshooting, maintenance, and utilizing digital tools for remote work. Candidates should have experience with power distribution equipment and a strong understanding of safety protocols. Join a team committed to sustainability and innovation.

Qualifications

• 5+ years of experience working on power distribution equipment.
• Ability to read and interpret electrical drawings and schematics.

Responsibilities

• Support customers across the power system lifecycle.
• Generate service reports on work and product performance.
• Provide recommendations for improved electrical systems.

Skills

Problem Solving

Logical Thinking

Collaboration

Tools

Hand Tools

Power Tools

MS Teams

Job description

Job Title: Senior Field Service Representative

Contract Duration: 12+ Months

Location: New Carlisle, IN

Work Type: Onsite

Job Description:

Our client's Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team.

Job Responsibilities:

• Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
• Generate timely and accurate service reports on work, product performance, and warranties
• Provide recommendations for improved electrical systems
• Utilize digital tools for remote work, including laptops, iPads, IR cameras, MS Teams, and more

Position Success Criteria:

• Successfully complete and maintain compliance with the safety program and policy.
• Submit to periodic customer-required background and drug screenings
• Understand 3-phase power systems and low, medium, and high voltage power distribution equipment
• Ability to read and interpret electrical drawings and schematics
• Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull >50 pounds with assistance.
• Proficient with hand and power tools for equipment assembly
• Strong problem-solving and logical thinking skills
• Collaborates effectively with the team to meet project deadlines, working under time constraints
• Strong understanding of NFPA 70E requirements
• Knowledge of OSHA lockout/tagout (LOTO) procedures
• Ability to recognize, assess, and mitigate Arc-Flash Hazard/Risk Categories and Shock Protection Boundaries.

Preferred Qualifications:

• Experience performing power quality measurements, troubleshooting, analysis, as well as protective relays
• Previous NICET/NETA certification

Note:

• 5+ years of experience working on power distribution equipment.
• Testing and commissioning protective relay experience is ideal!
• Candidates must have their own tools and vehicles.
• Contracts could extend up to 5 years with a possibility of permanent conversion.

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Company:

Intelligent power management company focused on sustainability and improving the quality of life. Offers solutions for efficient and reliable power management. Committed to innovation and making a positive impact on the world. Join our team and make a difference.

About GTT:

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 banking, insurance, financial services, and technology companies, as well as major life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!