Senior Field Service Engineer at ABB Chattanooga, TN

ABB; Chattanooga (TN); On-site; USD 74,900 - 139,100; Full time

Job summary

A leading engineering firm in Chattanooga, TN is looking for a Senior Field Service Engineer to improve customer operations through technical expertise and service excellence. Candidates should possess a Bachelor's degree in Electrical Engineering and be prepared to travel extensively across multiple states. The role demands hands-on troubleshooting skills and the ability to foster strong customer relationships, ensuring high-quality service delivery and satisfaction.

Qualifications

• Bachelor’s Degree or equivalent with 5 years experience in technical or field engineering.
• 3 years of field engineering experience with power systems analysis.
• Experience with electrical controls and systems.

Responsibilities

• Execute service work according to ABB standards.
• Identify opportunities to improve customer operations.
• Perform field service tasks and troubleshooting.

Skills

Electrical Engineering knowledge

Field engineering experience

Customer support expertise

Travel flexibility

Proficiency in electrical controls

Project management skills

Education

Bachelor’s Degree in Electrical Engineering

Tools

Test Equipment & Instruments

PLC’s

DCS

Job description

Senior Field Service Engineer job at ABB. Chattanooga, TN.

Senior Field Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Field Service Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. You will be mainly accountable for: • Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points. • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products. • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. • Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Qualifications for the role

• Bachelor’s Degree on Electrical Engineering from an accredited university or college (or a High School Diploma / GED with a minimum of 5 years of experience in a technical, support, or field engineering position).
• Minimum of 3 years of experience in a field engineering role including a minimum of 3 years of experience performing power systems analysis and a minimum of 1 year of experience in customer support and the development of successful customer relationships.
• Ability and willingness to travel 60% - 80% of the time within TX, LA, MO, OK, AR, KS, AL, MS, TN regions.
• Experience with various electrical controls (power delivery) and systems to include: Mid-Voltage Switchgear, Low-Voltage Switchgear, Power Panels & Motor Control Center, Generators & Transformers Maintenance, Automatic Transfer Switches, Electromechanical Repairs, Wiring Diagrams: one line electrical drawings, Blueprints & Schematics, Test Equipment & Instruments, Relay Testing & installation (preferred), Instruments; PLC’s & DCS (preferred) o Parallel Switchgear (preferred), and Variable Frequency Drives (preferred)
• Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs/hardware.
• Project management or supervisory experience (meeting deadlines, resource & budget handling).
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $74,900 and $139,100 annually. myBenefitsABB.com