Senior Field Service - Automotive Paint Shop Systems

Dürr AG; Southfield (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Dürr AG is seeking an experienced field service professional to deliver hands-on technical support for paint shop and final assembly equipment across North America. You will lead start-up, commissioning, testing, and optimization at customer sites.

Responsibilities include emergency support, aftermarket proposals, and collaborating with customers to boost reliability and productivity. Travel ~50% across the US and Canada; flexibility for overtime and weekends is required.

Qualifications

• 5+ years of experience in field service, commissioning, maintenance, or technical support.
• Strong knowledge of automotive or aerospace paint shop and/or final assembly manufacturing systems.
• Experience troubleshooting industrial automation, capital equipment, or manufacturing systems.
• Excellent verbal and written communication skills with a customer-first mindset.
• Ability to work independently while collaborating with customers and internal teams.
• Strong mechanical and technical problem-solving abilities.
• Experience coordinating contractors and managing field service activities.
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
• Knowledge of Dürr equipment, installations, and spare parts is preferred.
• Excellent organizational and time management skills.
• Flexibility to travel approximately 50% and work overtime, weekends, or holidays when customer needs require.

Responsibilities

• Provide hands-on technical support, troubleshooting, and field service for Dürr paint shop and final assembly equipment.
• Perform equipment start-up, commissioning, testing, and system optimization at customer facilities.
• Respond to emergency service requests and provide remote technical support when needed.
• Develop and support aftermarket proposals for equipment upgrades, modifications, and refurbishment projects.
• Partner with customers to identify opportunities that improve equipment reliability, productivity, and long-term performance.
• Coordinate and supervise contractors during equipment installations and service activities.
• Manage spare parts recommendations, emergency deliveries, and equipment health assessments.
• Prepare service documentation and reports to support customers and internal stakeholders.
• Travel approximately 50% throughout the United States and Canada.

Skills

Field service

Commissioning

Maintenance

Technical support

Paint shop knowledge

Aerospace/automotive systems

Industrial automation

Capital equipment

Manufacturing systems

Customer focus

Independent work

Team collaboration

Mechanical problem-solving

Time management

Contractor coordination

Microsoft Office

Tools

SAP

Microsoft Office

Job description

Your Tasks:

• Provide hands-on technical support, troubleshooting, and field service for Dürr paint shop and final assembly equipment.
• Perform equipment start-up, commissioning, testing, and system optimization at customer facilities.
• Respond to emergency service requests and provide remote technical support when needed.
• Develop and support aftermarket proposals for equipment upgrades, modifications, and refurbishment projects.
• Partner with customers to identify opportunities that improve equipment reliability, productivity, and long-term performance.
• Coordinate and supervise contractors during equipment installations and service activities.
• Manage spare parts recommendations, emergency deliveries, and equipment health assessments.
• Prepare service documentation and reports to support customers and internal stakeholders.
• Travel approximately 50% throughout the United States and Canada.

Your Skills:

• 5+ years of experience in field service, commissioning, maintenance, or technical support.
• Strong knowledge of automotive or aerospace paint shop and/or final assembly manufacturing systems.
• Experience troubleshooting industrial automation, capital equipment, or manufacturing systems.
• Excellent verbal and written communication skills with a customer-first mindset.
• The ability to work independently while collaborating effectively with customers and internal teams.
• Strong mechanical and technical problem-solving abilities.
• Experience coordinating contractors and managing field service activities.
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
• SAP experience is a plus.
• Knowledge of Dürr equipment, installations, and spare parts is preferred.
• Excellent organizational and time management skills.
• Flexibility to travel approximately 50% and work overtime, weekends, or holidays when customer needs require.