Senior Field Force Operations Manager (d/f/m)

Sandoz International GmbH; Germany (OH); On-site; USD 1,029,602 - 1,541,854; Full time

Benefits offered by this job

30 vacation days per year

1,200€ vacation payment

€40/month capital-forming benefits

Company pension

Flex-hybrid working 50% per week in an

office

Access to Skillsoft & Learnlight

Job summary

Sandoz International GmbH in Germany seeks a Senior Field Force Operations Manager to lead Field Force Operations and Sales Force Effectiveness, aligning with commercial strategy.

You will drive field productivity through data-driven targeting, territory design, sizing, resource allocation, call planning, and ROI analysis, acting as a trusted advisor to stakeholders and delivering executive-level insights.

Qualifications

• Bachelor's degree in a related field.
• Fluent English written and spoken.
• German proficiency preferred; business-level German is an advantage.

Responsibilities

• Lead Field Force Operations and Sales Force Effectiveness processes.
• Drive field force productivity through data-driven decision-making.
• Design territory and resource allocation; plan and monitor calls.
• Develop incentive compensation programs aligned with objectives.
• Prepare executive-level analyses and presentations for leadership.

Skills

Fluent English

German language

Data analytics

Education

Bachelor's degree in Business Administration, Economics, Life Sciences, Data Analytics, or related field

Tools

CRM platforms

Dashboards

Analytics

Job description

Senior Field Force Operations Manager (d/f/m)

• Lead core Field Force Operations and Sales Force Effectiveness processes, ensuring alignment with business priorities and commercial strategy.
• Drive field force productivity through data-driven decision-making, including:
• Customer targeting and segmentation
• Territory design and alignment
• Sales force sizing and capacity planning
• Product and resource allocation
• Call planning and execution monitoring
• Account planning and customer acquisition strategies
• Field force ROI analysis and performance tracking
• Act as a trusted advisor to business stakeholders within the German organization, providing recommendations to improve commercial execution and organizational effectiveness.
• Generate actionable business insights and recommendations through advanced analytics and performance evaluation.
• Design, implement, and continuously improve incentive compensation programs, ensuring alignment with company and Business Unit objectives.
• Partner with Regional Commercial Excellence teams to establish and optimize commercial infrastructure and systems, including CRM platforms, dashboards, analytics, and reporting tools.
• Ensure high standards of data quality, governance, and adoption across commercial systems and processes.
• Develop, implement, and monitor standardized Sales Force Effectiveness methodologies, KPIs, dashboards, and performance measurement frameworks.
• Lead cross-functional projects related to commercial excellence, sales operations, launch readiness, and business performance optimization.
• Prepare and deliver executive-level analyses, reports, and presentations for commercial leadership teams and senior management.

Professional Experience

• Bachelor's degree in Business Administration, Economics, Life Sciences, Data Analytics, or a related field.
• Minimum 5 years of experience in Sales Force Effectiveness, Commercial Excellence, Sales Operations, Business Analytics, or a related function.
• Strong understanding of the German pharmaceutical and healthcare market is highly preferred.
• Experience working within multinational pharmaceutical, healthcare, or life sciences organizations.
• Proven track record of managing complex analytical and operational projects with multiple stakeholders.
• Fluent English (written and spoken)
• German proficiency preferred; business-level German is considered a strong advantage

Compensation Structure & Criteria:

Sandoz compensation is determined by job level, qualifications, niche skills, experience, and location within company salary ranges. Fully proficient and highly effective employees can expect a starting salary around market median, with those new to the level or with less functional depth at the lower end of the range and those with sustained superior or niche skills towards the higher end of the range. Internal equity and external market data inform our range placement. Annual salary reviews consider performance outcomes, market alignment, and business needs.

Starting pay range: EUR 80.800 – 121.000

Variable compensation: 10% performance-based bonus

Additional benefits include: 30 vacation days per year (in full time), 1.200€ vacation payment (in full time), €40/month in capital-forming benefits (in full time), company pension, flex-hybrid working 50% per week in the office, access to our learning & development platforms Skillsoft & Learnlight

Pay frequency: Monthly

Expected weekly working hours: 40 hours

Contract type: full time

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.

The law provides for severely disabled / equal applicants the opportunity to involve the local representative body for disabled employees (SBV) in the application process. If you would like to request this, please let us know in advance as a note on your CV.

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