Senior Field Engineer

IES Communications

Red Oak (TX)

Hybrid

USD 90,000 - 130,000

Full time

5 days ago

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Job summary

IES Communications is seeking a Senior Field Engineer - Program Support to provide senior-level technical guidance across multiple programs, coordinating with field teams and management to maintain standards. Reporting to the Technical Director, you will support start-ups, reviews, and documentation, travel nationally as needed, and lead technical escalation to ensure successful program execution.

This role demands strong problem-solving, excellent communication, and proficiency with engineering

Qualifications

Minimum five (5) years of experience in structured cabling, mission-critical, or commercial low-voltage environments.
Experience supporting multiple projects or programs concurrently.
Proficient in engineering and documentation tools (e.g., Bluebeam, Excel).
Strong written and verbal communication skills.
Must meet the company's minimum driving standards.

Responsibilities

Provide technical guidance and escalation support to Field Engineers and Senior Field Engineers across all programs.
Collaborate with Technical Managers to reinforce technical standards, SOPs, and best practices.
Support new project and program start-ups, including submittals, cable schedules, and RFIs.
Assist with engineering kickoffs, drawing reviews, and onboarding of engineering resources.
Provide ongoing technical support during active execution.
Review RFIs, submittals, and engineering documentation to support quality, consistency, and completeness.
Assist with documentation readiness and project close-out support.
Provide short-term or limited-scope engineering support where dedicated resources are unavailable.

Skills

Problem solving

Critical thinking

Communication

Written communication

Verbal communication

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Bluebeam

Excel

Job description

Job Summary

The Senior Field Engineer - Program Support provides senior-level technical support across multiple programs and accounts, serving as a shared resource for Field Engineers and Senior Field Engineers throughout the project lifecycle. This role is program-based, not site-assigned, and is responsible for reinforcing technical consistency, documentation quality, and adherence to engineering standards.

Reporting to the Technical Director, this role collaborates closely with Technical Managers to support field execution, resolve complex technical issues, and strengthen engineering performance across programs.

General Job Duties And Responsibilities

Provide technical guidance and escalation support to Field Engineers and Senior Field Engineers across all programs.
Collaborate with Technical Managers to reinforce technical standards, SOPs, and best practices.
Support new project and program start-ups, including submittals, cable schedules, and RFIs.
Assist with engineering kickoffs, drawing reviews, and onboarding of engineering resources.
Provide ongoing technical support during active execution.
Review RFIs, submittals, and engineering documentation to support quality, consistency, and completeness.
Assist with documentation readiness and project close-out support.
Provide short-term or limited-scope engineering support where dedicated resources are unavailable.
Perform additional duties as assigned by Program Management.

Documentation, Reporting & Tracking

Maintain program-level technical status reports and dashboards.
Provide regular updates on testing progress, commissioning readiness, and documentation status.
Track critical technical milestones and support risk identification and mitigation.
Ensure proper management, calibration, and recordkeeping of test equipment.

Training & Development

Support development and maintenance of field training plans using IES and manufacturer-based courses.
Recommend and track required certifications for Field Engineers and technical personnel.
Assist with onboarding and technical enablement of new or transitioning engineers.

Stakeholder Communication

Coordinate technical communication with clients, general contractors, and cross-functional teams.
Support requirement gathering, progress updates, and expectation management.
Act as a technical liaison between field teams, Technical Managers, and program leadership.

Performance & Process Oversight

Support performance feedback and development of technical personnel in collaboration with Technical Managers.
Assist in evaluating and improving engineering processes, tools, and methodologies to enhance consistency and quality.

Qualifications

Physical and Mental Requirements

Must be self-motivated, professional, and able to lead technical teams through influence.
Must promote IES's culture and mission.
Must possess strong problem-solving, critical-thinking, and communication skills.
Must be able to interpret technical documentation, specifications, drawings, and technical metrics.
Must be able to travel nationally as needed to support program requirements.

Education, Certification, License, And Skill Requirements

High school diploma or equivalent required; bachelor’s degree preferred.
Minimum five (5) years of experience in structured cabling, mission-critical, or commercial low-voltage environments.
Experience supporting multiple projects or programs concurrently.
Proficient in engineering and documentation tools (e.g., Bluebeam, Excel).
Strong written and verbal communication skills.
Must meet the company's minimum driving standards.

Minimum Years Of Experience: 0-2

License Required: No

Minimum Education: High School

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

EEO Statement

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement

View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

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