Senior Field Auto Damage Appraiser

Plymouth Rock Assurance Corporation; Town of Hempstead (NY); On-site; USD 76,000 - 100,000; Full time

Benefits offered by this job

4 weeks accrued paid time off

Health insurance starts Day 1

Annual 401(k) employer contribution

Licensure assistance

Job summary

Plymouth Rock Assurance Corporation is hiring a Field Auto Damage Appraiser to inspect damaged vehicles, prepare estimates, negotiate settlements, and ensure compliance with state regulations on Long Island, NY. This role emphasizes strong customer service and managing claim severity.

The candidate will work in the field, handle re-inspections and supplemental estimates, and may assist in catastrophe claims with possible overnight travel. Valid NY license required.

Qualifications

• Bachelor’s degree or comparable industry experience.
• Minimum 6 years of auto claims appraisal or estimating experience required.
• Strong communication and negotiation skills.
• Organized and able to work independently with limited supervision.
• Valid driver’s license with favorable driving record required.
• Strong mechanical aptitude.
• Body shop experience a plus but not required.
• ICAR training a plus.
• Experience with Mitchell estimating software preferred.
• Must have a valid New York State Auto Damage Appraiser License
• Additional state appraiser licenses may be required (PA, CT, etc.)

Responsibilities

• Inspect vehicle damage and prepare repair estimates for partial and total losses within assigned authority levels.
• Negotiate settlements with repair & tow facilities, insureds, and claimants.
• Issue claim drafts to appropriate parties.
• Document claim activity and maintain accurate claim files.
• Complete re-inspections and supplemental estimates in accordance with company guidelines.
• Adhere to production standards and estimating procedures.
• Maintain strong customer service, expense control, and professional public relations.
• Complete investigative reports as required.
• Participate in team meetings and departmental initiatives.
• Ensure compliance with privacy standards and NY Regulations (Regulation 64, etc.)
• Assist with catastrophe claim handling when requested, which may include overnight travel or extended assignments, or assisting in neighboring territories.

Skills

Communication skills

Negotiation

Independent work

Mechanical aptitude

Driver's license

Education

Bachelor’s degree or comparable industry experience

New York State Auto Damage Appraiser License

Additional state appraiser licenses (PA, CT, etc.)

Tools

Mitchell estimating software

ICAR training

Body shop experience

Job description

The Field Auto Damage Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first- or third-party damages. This role requires delivering a high level of customer service while effectively managing claim severity and expenses.

This position supports the Independent Agent business of Plymouth Rock and services Long Island, NY territory. The appraiser works independently in the field inspecting damaged vehicles, preparing estimates, negotiating settlements, and ensuring compliance with company guidelines and applicable state regulations.

RESPONSIBILITIES

• Inspect vehicle damage and prepare repair estimates for partial and total losses within assigned authority levels.
• Negotiate settlements with repair & tow facilities, insureds, and claimants.
• Issue claim drafts to appropriate parties.
• Document claim activity and maintain accurate claim files.
• Complete re-inspections and supplemental estimates in accordance with company guidelines.
• Adhere to production standards and estimating procedures.
• Maintain strong customer service, expense control, and professional public relations.
• Complete investigative reports as required.
• Participate in team meetings and departmental initiatives.
• Ensure compliance with privacy standards and NY Regulations (Regulation 64, etc.)
• Assist with catastrophe claim handling when requested, which may include overnight travel or extended assignments, or assisting in neighboring territories.

QUALIFICATIONS

• Bachelor’s degree or comparable industry experience.
• Minimum 6 years of auto claims appraisal or estimating experience required.
• Strong communication and negotiation skills.
• Organized and able to work independently with limited supervision.
• Valid driver’s license with favorable driving record required.
• Strong mechanical aptitude.
• Body shop experience a plus but not required.
• ICAR training a plus.
• Experience with Mitchell estimating software preferred.
• Must have a valid New York State Auto Damage Appraiser License
• Additional state appraiser licenses may be required (PA, CT, etc.)

SALARY RANGE

The pay range for this position is $76,000 to $100,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

• 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts.Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Plymouth Rock is committed to a policy ofnon-discrimination and equal opportunity for all qualified applicants andemployees without regard to race, color, religion, gender, sexual orientation,age, national origin, ancestry or disability.

Location(s)

50 Charles Lindbergh Boulevard, Uniondale , New York 11553 , United States