Senior Field Applications Engineer — Semiconductor Fab

INFICON; Myrtle Point (OR); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

8% 401k match

Relocation assistance

Health and wellness programs

Job summary

INFICON is seeking a Field Applications Engineer to serve as the core technical interface for post-sales support across customer sites. You will lead product installations, fleet health, advanced troubleshooting, and customer training, enabling high-performance manufacturing processes.

The role requires hands-on hardware installation experience, ability to travel domestically, and strong data analysis skills.

Qualifications

• Bachelor's degree in Electrical/Mechanical/Chemical Engineering, Physics, or a related technical field.
• 2–4 years of experience in field applications, systems integration, or technical support in the semiconductor or instrumentation industry.
• Hands-on experience with hardware installation and configuration in a fab or industrial environment.
• Working familiarity with data analysis tools (Excel, Python, or equivalent).

Responsibilities

• Own and execute post-sales product installations, including fleet calibration and copy-exact matching across customer sites.
• Perform advanced troubleshooting using structured problem-solving methodologies; resolve issues or elevate with full documentation.
• Configure and maintain FabGuard controllers and SmartFDC systems; support subfab tie-in and IT/network integration at customer facilities.
• Author and maintain SOPs, BKMs, and technical training materials for assigned products and accounts.
• Deliver on-site and remote technical training sessions to customer process, equipment, and operations teams.
• Conduct data collection, analysis, and reporting to support customer process health reviews and performance discussions.
• Manage customer ticket queues for assigned accounts; drive timely resolution and clear communication with customers.
• Document all activities in CRM and ticketing systems to ensure accurate and current account records.

Skills

Data analysis tools

Travel domestically

Education

Bachelor's degree in engineering

Tools

Excel

Python

Job description

INFICON is seeking a Field Applications Engineer to serve as the core technical interface for post-sales support across customer sites. You will lead product installations, fleet health, advanced troubleshooting, and customer training, enabling high-performance manufacturing processes.

The role requires hands-on hardware installation experience, ability to travel domestically, and strong data analysis skills.