Senior Federal Claims Adjuster - Defense Base Act

Gallagher Bassett; Orlando (FL); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher Bassett is hiring for a remote workers' compensation claims adjuster with 3–5+ years of federal/ WC claims experience. You will analyze claims, coordinate with involved parties, and deliver empathetic service to claimants while adhering to client policies and regulatory requirements.

The role supports flexible, fully remote work with a focus on accurate decision-making and effective resolution for diverse claims. Bachelor’s degree preferred.

Qualifications

• Bachelor's degree required or equivalent experience.
• 3–5+ years of federal/workers' compensation claims adjusting.
• Defense Base Act and/or Longshore claims experience preferred.
• Remote work eligible; no license required for this role.

Responsibilities

• Apply claims management experience to analyze exposure and plan resolution.
• Interact with multiple parties to ensure effective communication and resolution.
• Provide empathetic, high-quality service to claimants on behalf of clients.
• Ensure claims are handled per client policies, procedures, and regulatory standards.

Skills

Claims management

Workers' compensation

Analytical thinking

Customer service

Education

Bachelor's Degree

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership—and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Overview

• Claims Background: Minimum of 3-5+ years of federal claims / workers compensation claims adjusting experience.


• Jurisdictional Experience: Defense Base Act and/or Longshore claims


• Active Adjusters' licenses: No license required


• Location: This role is eligible for fully remote work

How You'll Make An Impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.


• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.


• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.


• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.


• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.


• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process


• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Desired

• Bachelor's Degree

#WorkersComp

Compensation and Benefits

• Competitive compensation


• Comprehensive benefits programs designed to support your well-being


• Career development opportunities and ongoing learning


• A collaborative, people-first culture with accessible leadership


• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)